All Transformation (change) articles – Page 9
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Strategy & ChangeAllera flags big changes ahead under ‘New EE’
BT Consumer CEO says the first chapter of the BT-EE integration process has been completed.
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OperationsVodafone targets hundreds of OSS apps with “aggressive” cull
Group sets five-year target to whittle 1,200 OSS apps down to 600.
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Network & InfrastructureBT’s Digital Voice switchover on track despite delays
CEO Jansen confident in operator’s ability to rectify problems in analogue-to-digital switchover.
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OperationsTelefónica Tech unveils digital operations hub at Madrid HQ
New Digital Operations Centre forms part of the Group’s Innovation and Talent Hub transformation strategy.
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Strategy & ChangeWhy the best transformation programmes are built around purpose and people
Real-world CEO learnings and best practice from Colt’s Gilder and Teradata’s McMillan. Transformation must be based around purpose that resonates with employees.
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OperationsBT targets skills shortage with Digital Campus plans
Ongoing skills transformation programme will see a virtual learning environment established, dubbed a “one-stop shop” for employee development. Internal reskilling and upskilling remain central to Group’s sustainable growth plan.
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Network & InfrastructureOTE passes 650,000 premises with full fibre
Plan to pass three million premises by 2027 looks on track. Broadband upgrades to premises outside FTTP footprint gather momentum. Rival Vodafone Greece announces “acceleration” of fibre access rollout.
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Partnerships & AlliancesBT continues “dramatic simplification” with cloud-first AWS deal
Five-year agreement adds to recent contract with Google Cloud to advance operator’s digital transformation and simplification drive. AWS named preferred cloud provider for internal applications.
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Network & InfrastructureModular IT estate will make BT a ‘digital talent magnet’
Consumer Digital MD Kevin Lee labels in-house skills and capabilities a priority as BT aims to attract talent in UK and India. Commitment to “reuse” approach to development as part of Group’s digital transformation, with heightened reliance on collaboration. Challenges at Consumer include complex legacy architecture, with simplification deemed ...
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OperationsTelefónica tightens management focus for Spanish platform play
Previously heralded Industry Verticals unit now up and running as Telefónica implements a more ambitious multi-play strategy. Growing Wholesale business receives dedicated leadership, while regional management will take greater role in supporting B2B sector. Brand manager Serrahima given broader remit to improve customer experience in all sectors.
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Strategy & ChangeEmbrace the era of “never normal” — Teradata CTO Stephen Brobst
Telcos must learn from financial services peers and embrace disruption as a welcome driver of innovation. Resilient telcos that use data-driven insights to innovate will thrive, while brittle players that oppose disruption will atrophy.
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Strategy & ChangeTelekom Deutschland to change tariffs in fight against ‘cheap is cool’ mentality
TDE Sales & Service lead Ferri Abolhassan says tariffs will be restructured later this year. Customer satisfaction a priority, with service identified as a key differentiator.
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Strategy & ChangeTelcos seek security in the cloud as 5G grows
Telefónica’s Patricia Diez Munoz acclaims 5G security credentials, but edge deployments and multi-vendor environments bring new challenges. Neil McRae of BT positions security at the fore of cloud-native transformation and calls on vendors to finally ditch legacy attitudes to security, and the days of “stupid passwords”.
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Public AffairsÁlvarez-Pallete lambasts regulators for being stuck in the past
If WhatsApp et al are not regulated, then neither should Telefónica, he says. Álvarez-Pallete accuses Spanish regulator of dragging its feet over reforms.
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PremiumTelefónica people moves: VM O2 signings target cultural transformation
VM O2 gives Culture Transformation titles to Brian Høi and Julie Sofie Thomsen, while Digital domain gets new People Director. Group-wide IT and networks procurement swaps. Integrated Telefónica Tech UK&I cements healthcare focus with new account director. Vivo names IT directors for Operations and Cloud & Infrastructure leadership. Data ...
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Strategy & ChangeVodafone to roll out hybrid working, shrink Newbury HQ
Vodafone seeks sale and leaseback options for The Connection HQ, new Manchester and Newark hubs, and repurposed Stoke-on-Trent site all part of shift to permanent “blended working” model. New approach to work underpinned by “flexibility and trust”, instilling lessons learnt under pandemic conditions.
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Strategy & ChangeMehta puts BT Digital “on steroids” to power transformation
Chief Digital & Innovation Officer Harmeen Mehta relishes opportunity for dramatic change at BT, as she sets about untangling digital architecture. Google-powered Digital Brain to bolster AI and data platform. Digital jumps on cost savings bandwagon, with £500m contribution expected. Talent and recruitment drive incoming.
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PremiumEuropean fragmentation takes centre stage at MWC
Vodafone execs Nick Read and Joakim Reiter take part in MWC 2022 keynotes to deliver consistent messages on “life or death” matter of digital transformation. Pair demands government collaboration once again. Cites Spain’s digitalisation approach as a “blueprint” for countries throughout Europe.
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M&ABT Italia offloads SAP services subsidiary
BT Global continues ‘global not national’ streamlining programme with the sale of Italian IT outsourcing outfit ERPTech. €4m+ deal leaves Italia lightweight but focused.
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Venturing & InvestmentsBT opens venturing wallet for on-demand talent pool startup
Startup acceleration ambition kickstarted with minority stake in Distributed. New acquisition to provide BT access to on-demand software engineering teams to support development projects, with connected healthcare solutions first up. BT’s Harmeen Mehta hopes such partnerships will alleviate skills shortage pressures and drive her digitalisation agenda.