All TM Forum (TMF) articles – Page 2
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Strategy & ChangeBT’s CEO-elect unafraid of ‘new bets’ but warns against gambles beyond core strengths
DTW23 - Ignite: Telia CEO Allison Kirkby offered cautious optimism for the telco industry, urging operators to place new bets but only if connectivity is the core focus.
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EventwatchExclusive Steffen Roehn interview and DTW23 – Ignite preview: The view from TM Forum’s transformative top
Ahead of the telecoms industry’s digital transformation gathering in Copenhagen, TM Forum chair and visionary Steffen Roehn shares key perspectives on partnering hyperscalers (and leveraging B2B in Europe), Asia-the-innovator, un-learning the past, ‘greenfield in the mind’, software-or-extinction, the Forum’s own reset and new CEO Playbook and much more…
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EventwatchOrange’s Vamparys joins cloud-native dots
Speaking at DSP Leaders event, CTIO for Europe sets out approach to cloud native.
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PremiumGoogle Cloud flags TMUS tie-up on customer care
US NatCo to use AI and data analytics technology to improve customer relationships.
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PremiumPrivacy-by-design at heart of data trust strategy
Fostering an improved reputation for trustworthiness and delivering privacy-by-design can lead to new revenue streams, according to Vodafone Business data chief.
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Strategy & ChangeTelcos must build trust as foundation for data services
Operators currently assume an unfounded bond of trust with customers, but can still build role as valued brokers, believes VM O2’s CDO. Fostering an improved reputation for trustworthiness and delivering privacy-by-design can lead to new revenue streams, according to Vodafone Business data chief. Ex-Deutsche Telekom veteran calls on operators ...
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Strategy & ChangeTMF’s Willetts: maintaining vendor status quo “dangerous”
Speaking to TelcoTitans, Nik Willetts, CEO of industry body TM Forum, outlined his perceptions of the state of digital transformation in the telecoms sector. Procurement-led vendor management needs to evolve towards partnership for digital acceleration. Hyperscalers can remain more friend than foe as operators seek new ways to differentiate ...
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Strategy & ChangeDigital duo plan to be catalysts of change for BT
Incomers Harmeen Mehta and Rob Shuter are tag-teaming to bring their external perspectives to BT’s digital transformation plans. Enterprise unit set to become a route to market for emerging services, with a “fail fast” mindset. BT described as receptive to need for change, but Mehta calling for people to ...
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Strategy & ChangeJansen wants YOU: BT pitches for tech talent in reinvention drive
BT CEO uses TM Forum event to pitch BT as a destination employer for digital talent as he seeks to move faster on digitalisation. Fundamental importance of network core underlined, but BT’s staff expected to be open to reskilling to meet the needs of a software-driven business. Partnerships and ...
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Strategy & ChangeElsewhere in Vodafone Group: Microsoft CEO namechecks Vodafone
Vodafone leans in to European cloud initiative; Microsoft’s Nadella highlights 365 tieup upgrade.
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PremiumVodafone taking NOC automation to the next level
Group says Celfocus-supported CIAS project has now gone live in five Group markets. Former Vodafone Portugal investment is also supporting new project to automate network configuration operations.
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PremiumElsewhere in BT Group: VM-O2 challenge emerges
Virgin Media O2 challenge gets real; Dundee offices set to take 1,000 staff; government-backed broadband schemes under the spotlight.
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Strategy & ChangeElsewhere in Vodafone Group: Vodafone Business goes digital
Vodafone Business goes digital on customer experience; SD-WAN adoption hits bumps; telcos team up on handset eco-ratings.
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Strategy & ChangeElsewhere in Telefónica Group: Spanish cyber defences strengthened
Telefónica bolsters Spain’s security defences; reskilling initiatives backed.
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Partnerships & AlliancesBT taps into Salesforce on enterprise CX
BT’s Amit Sharma provides insights into the Group’s collaboration with Salesforce on the implementation of Open APIs. Aim is to create a more automated, digitally-led customer experience for enterprises. Project sees adoption of iterative approach, with less ‘big bang’.
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Strategy & ChangeTM Forum puts skills gap in focus on the Human Factor
Organisation warns that the telecoms industry risks losing the war on attracting new talent.
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Vendor VoiceTeradata: telco leaders must step up to seize data opportunity
Breaking down silos to seamlessly orchestrate data can deliver a virtuous circle of customer improvement and operational efficiency, presenting a springboard for a strategic reboot. In adopting tech sector business models, telcos have yet to fully grasp the value of their data assets, with coordination acting as a powerful ...
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Strategy & ChangeElsewhere in Telefónica Group: on the IPv6 trail
Telefónica back on IPv6 development trail; Group lands substantial CAP pay-out; TIM in on Telefónica-backed open RAN alliance.
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Strategy & ChangeBT turns to disruptive AI veteran in pursuit of Ambition 2030
Airtel CIO Harmeen Mehta bringing even greater AI advocacy and a ‘big tech’ frame of mind to BT’s new Digital division. Philip Jansen looking at bigger picture beyond fibre rollout as he sees Group’s future in delivering a UK platform for software-defined services.
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