All IT articles – Page 8
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Interview
Openreach pushes ahead in journey to agile
CTIO Colin Lees discusses three-year transformation project across IT, network, and processes to support FTTP rollout. Independent Openreach Technology division treads in parent’s tech footsteps. Adopts agile development where it can and organises into Tribes and Squads. Data strategy seeks “single source of truth”. Takes pragmatic approach to cloud ...
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Strategy & Change
As past nightmares recede, BT’s Jansen eyes health sector growth
Jansen optimistic on prospect of digital solutions reviving BT fortunes with the NHS. BT recruiting to support its NHS win back activity, as hundreds of millions of pounds are made available for health service IT upgrades, with increased focus on security.
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People
Deutsche Telekom IT lets employees choose their own managers
Group’s agile working frontrunner Deutsche Telekom IT to act as internal prototype for a new method of filling management positions.
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Premium
Wipro and Tech-M back grand designs for O2 architecture
O2 aiming to halve product development times and shave a third off IT costs with a radical simplification of its IT architecture. Tech Mahindra and Wipro sharing responsibility as mass market and business systems separated. Salesforce also flagged as an example of the opportunity to adapt off-the-shelf solutions to ...
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Strategy & Change
Deutsche Telekom to ‘new-skill’ nearly a third of workforce
VP, Digital Transformation Bruné highlights skill upgrades as fundamental to success, pushing “new-skilling” to top of the Group’s strategic priority list. DT aims for 30% uptake of up-skilling programme by 2024.
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Strategy & Change
BT turns to disruptive AI veteran in pursuit of Ambition 2030
Airtel CIO Harmeen Mehta bringing even greater AI advocacy and a ‘big tech’ frame of mind to BT’s new Digital division. Philip Jansen looking at bigger picture beyond fibre rollout as he sees Group’s future in delivering a UK platform for software-defined services.
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Strategy & Change
T-Systems exits Malaysia
T-Systems sold its business in Malaysia to investors last month after major customer Shell moved IT operations to India, TelcoTitans has learned.
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Premium
BT people moves: IT executives reshuffled
IT Managing Director Rachel Higham confirmed her departure, leaving a vacancy for the all-important IT transformation project. Changes to Group’s regional management, including the exit of BT’s England Director and a new Openreach Scotland chair. High-profile alumni take advisory spots at UK regulators.
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People
IT transformation lead Rachel Higham leaves BT
Higham, Managing Director of IT, leaves a vacancy currently plugged by key lieutenant Mark O’Flaherty. Exec appointed CIO at advertising giant WPP. Self-styled “Chief Sherpa” leaves with substantial transformation work still to be done, despite marked progress.
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Interview
Interview: Telekom Security CEO Thomas Fetten charts growth course
Thomas Fetten gets to work on focusing T-Sec portfolio and charting course for growth, while looking for M&A, JVs, and partnership opportunities. Key growth areas include industrial control, cloud, and consulting. Regional focus is Germany, Austria, and Switzerland for now; geographic expansion planned for next phase.
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Vendor Voice
Salesforce Industries: bringing cloud Vlocity to telco CX
As the CRM giant sharpens its focus on telco transformation, Salesforce Industries highlights the need for operators to lose legacy baggage, embrace cultural change, and focus on collaboration to move at digital pace. Experience of acquisition Vlocity demonstrates three trends in telco transformation, from gradual evolution to enthusiastic adoption ...
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Suppliers & SCM
BT seeks instant purchasing power with Suplari
Procurement function seeking “relevance” by addressing “huge legacy” of aging IT, and reliance on Excel. Calculating spend with individual suppliers was long-winded. Quick-fire info seen as increasingly important amid COVID-19 and Brexit disruption.
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Suppliers & SCM
BT taps Qlik for data analytics prowess
BT aims to create a ‘data-literate workforce’ to improve how it exploits its vast troves of customer data for up-selling opportunities.
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Premium
BT spend: opex coming down, capex still building to peak
Simplified systems are bringing efficiency but lower trading giving an unwanted helping hand. Capex rising, but a sharp decline is anticipated with copper switch-off.
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M&A
BT Global wraps up French exit
French infrastructure business bought by IT group said to generate in region of £100m in annual revenue. BT keen to highlight it will maintain a presence in France, with 60 major customers active on the country.
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Consumer (B2C)
Legacy IT hinders BT Consumer brand meld
Siloed IT for BT, EE, and Plusnet creates cross-selling challenge. Vendor selection process for IT overhaul has been going on four years and is not yet complete.
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Partnerships & Alliances
T-Systems talks up mainframe business and IBM ties
New mainframe training programmes in place to replace old hands who will shortly retire. T-Sys has “thickest deal pipeline” in mainframe business since 2012.
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People
Nafziger to lead Telekom Deutschland’s international B2B push
Global Carrier Head takes on ownership of all B2B plans beyond Germany. Operator seeking to better coordinate its international enterprise market play.
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Partnerships & Alliances
T-Systems saddles up Salesforce unit MuleSoft
T-Sys is augmenting its digital solutions strategy with Anypoint Platform. MuleSoft relationship in development over past two years.
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Strategy & Change
Telefónica Peru seeks giant leap from Project Apollo
Tecnotree-supported modernisation programme enabling more time to be taken in disentangling “fantastic mess” of legacy point solutions. Business wanted digital platform refresh to match cadence of webscale service development. Project held up as case study by TM Forum, highlighting open integration.