All Google Cloud articles – Page 3
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PremiumGoogle Cloud flags TMUS tie-up on customer care
US NatCo to use AI and data analytics technology to improve customer relationships.
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EventwatchArch 2022: Wibergh signs off, stresses exit as “non-event”
Outgoing Vodafone CTO uses conference to highlight smooth handover of reins, citing succession planning, reorg, and strategic refresh.
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Suppliers & SCMArch 2022: CommScope wins big at Vodafone Partner Awards
CommScope named operator’s ‘Supplier of the Year’; also recognised for ‘Outstanding Technology Performance’.
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Network & InfrastructureAb Initio to ‘unlock’ BT’s data fabric vision
BT partner Ab Initio’s automated data management solutions will play a critical role in operator’s data fabric strategy, says Principal Architect Ben Clinch.
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Partnerships & AlliancesVodafone’s giant Google Cloud migration gathers pace
Accenture, Google Cloud, and SAP to “co-shape” three-year SAP migration project.
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PremiumBT adds Dynatrace to AIOps mix
Supplier’s ‘intelligent’ application monitoring platform to be deployed Group‑wide.
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PremiumElsewhere in Vodafone Group: IT partner Cardinality.IO acquired by Elisa Polystar
Cardinality.IO, a Group IT partner, was acquired by cloud automation and analytic solution provider Elisa Polystar.
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Partnerships & AlliancesDT eyes edge with Google Cloud tie-up
Deutsche Telekom signs expanded agreement with the hyperscaler.
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PremiumElsewhere in Telefónica Infra-Tech: Google Cloud launches ‘cloud region’ in Spain
Telefónica takes technology partnership in Madrid; voice recognition and dictation engine rolled out to 3,000 judges in Spain.
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PremiumElsewhere in Vodafone Europe: Vodafone Spain fined for GDPR breach
Vodafone Spain fined nearly €4m for violating customer data protection regulations; VfUK requests licence variation from regulator to refarm 4G spectrum, in tandem with VM O2.
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OperationsVodafone targets hundreds of OSS apps with “aggressive” cull
Group sets five-year target to whittle 1,200 OSS apps down to 600.
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Partnerships & AlliancesBT continues “dramatic simplification” with cloud-first AWS deal
Five-year agreement adds to recent contract with Google Cloud to advance operator’s digital transformation and simplification drive. AWS named preferred cloud provider for internal applications.
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Network & InfrastructureModular IT estate will make BT a ‘digital talent magnet’
Consumer Digital MD Kevin Lee labels in-house skills and capabilities a priority as BT aims to attract talent in UK and India. Commitment to “reuse” approach to development as part of Group’s digital transformation, with heightened reliance on collaboration. Challenges at Consumer include complex legacy architecture, with simplification deemed ...
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OperationsVodafone exec hails big data benefits of Google Cloud
Ignacio Garcia says Vodafone collaboration with Google Cloud Platform has helped improved customer satisfaction and lower TCO. Platform processed more than 100 exabytes from Group operations in 2021.
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PremiumMATRIXX highlights cloud billing progress
IT architecture overhaul continues at German OB with MATRIXX charging solution, backed by Google Cloud. Limited rollout set to extend across B2B services, adding to a number of recent partnerships.
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Strategy & ChangeMehta puts BT Digital “on steroids” to power transformation
Chief Digital & Innovation Officer Harmeen Mehta relishes opportunity for dramatic change at BT, as she sets about untangling digital architecture. Google-powered Digital Brain to bolster AI and data platform. Digital jumps on cost savings bandwagon, with £500m contribution expected. Talent and recruitment drive incoming.
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M&ATelefónica preps new vehicle for digital M&A in Brazil
Local operating business Vivo indicates it may channel deals through a new platform as it seeks to build out its digital services ecosystem. Move would extend Vivo’s control over M&A and provide an alternative route to Telefónica’s central Wayra and Tech divisions.
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Products & ServicesT-Systems and Google sovereign cloud ready for launch
Ahead of schedule, initial offering will launch in March with phased rollout over next three years. First result of latest tie-up between Google and T-Systems and a positive sign for Europe’s Gaia-X project.
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Partnerships & AlliancesGenesys partnered for speech-based AI bot
TPG ties with Genesys and Google Cloud to launch an “upgrade” to its Vodafone TOBi chatbot. NLP integration set to improve voice channel triaging, with sales role touted in a future deployment.
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Network & InfrastructureTelefónica España shifts data analytics to cloud with Teradata
Teradata’s Vantage said to have offered “fastest and lowest-risk” cloud analytics migration project. Extends long-term Teradata relationship to migrate from on-premise. Taps into Group’s Google Cloud data lake.