All Digital transformation articles – Page 4
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Products & Services
Vodafone Turkey gives TOBi a voice as automation drive continues
New feature intended to strengthen chatbot’s ease of use and minimise difference in customer experience between digital assistant and live representative.
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Eventwatch
T-Mobile will ‘lean into’ wireless partnerships, vows wholesale chief
T-Mobile Wholesale chief says it is “open for business” for Wireless-as-a-Service tie-ups, targeting IoT players, MVNOs, and startups. Partner-focused tech stack readied after BSS overhaul with Netcracker. AI- and Web3 - enabled services seen as offering fresh wave of growth opportunity. Alongside IT revamp, T-Mobile has refined go-to-market ...
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Eventwatch
Interview: Chema Alonso on building Telefónica’s API place
Telefónica’s Chief Digital Officer expects Open Gateway APIs to begin having revenue impact in current fiscal year, with first products being launched in Brazil.
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Products & Services
Vodafone Business heralds Boundless Working portfolio
Portfolio aims to provide digital and mobile-first solutions focused on accelerating workplace transformation.
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Network & Infrastructure
Vodafone’s Scott Petty talks up ODA’s importance for 5G apps
DTW23 - Ignite: CTO highlights need to build network abstraction layer to avoid missing the 5G SA opportunity.
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Strategy & Change
BT’s CEO-elect unafraid of ‘new bets’ but warns against gambles beyond core strengths
DTW23 - Ignite: Telia CEO Allison Kirkby offered cautious optimism for the telco industry, urging operators to place new bets but only if connectivity is the core focus.
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Network & Infrastructure
Magyar Telekom agrees network investment in exchange for tax breaks
MoU with Hungarian state will see outdoor 5G network coverage extended to nearly 99% of population by 2026, up from current 60%.
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Strategy & Change
BT looks to AI for ‘next billion’ value opportunity
DTW23 - Ignite: Harmeen Mehta takes BT’s transformation agenda beyond early targets with support from AI, eyes the “next billion” for the Group, and says operator’s radical transformation will define BT’s growth for the next decade.
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Strategy & Change
DT ‘cloudification’ delivers sustainability and business benefits
More than 60% of core IT applications migrated to the cloud.
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Interview
Interview: Sitetracker chief sees “no limits” for driving telco infra efficiencies
In an interview with TelcoTitans, CEO Giuseppe Incitti positions Sitetracker to support telcos in delivering their ”next year of efficient operations”, as well as discussing new directions the infrastructure asset and project manager is taking. Adding to ‘scale’ clients, the provider has now opened its doors to smaller innovators ...
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Strategy & Change
BT’s Mehta: ‘deep use’ of AI driving transformation at pace
CDIO Harmeen Mehta says Google Cloud migration has reached 80%, will finish by the end of the year.
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Enterprise (B2B)
Vodafone Turkey removes physical layer, embraces AI
Vodafone Business moves physical sales channels to digital medium in effort to improve CX in Turkey.
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Partnerships & Alliances
Vi goes extra mile on data centre colocation and cloud services
Operator’s enterprise arm reaches agreement with Yotta Data Services to expand data centre colocation and cloud services portfolio.
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Financial & Performance
Q1 FY23–24: Vodafone Spain rolls back retail presence as review continues
Della Valle confirms that 15% of OpCo’s retail stores have been closed as Vodafone gradually shifts distribution to “more digital channels”.
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Operations
Telefónica to merge digital and R&D units
Chema Alonso to take helm at Telefónica Innovación Digital, with direct report into Chief Strategy and Development Officer Mark Evans. New unit to focus on internal technology development, leaning on GSMA’s Open Gateway API platform.
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Network & Infrastructure
Gopalan and peers take stock as Germany’s Gigabitstrategie turns one
Telco CEOs find some common ground over network deployment concerns. Gopalan continues to bat away overbuilding complaints.
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Network & Infrastructure
IFC backs SEACOM for sub-Saharan broadband boost
IFC funds subsea cable operator SEACOM to improve broadband services in seven African nations.
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Network & Infrastructure
BT building ‘simple but innovative’ tech for UK critical infra
Partnerships with water industry players driving water quality and waste improvements.
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People
DTCP Infra recruits Citi M&A specialist as MD
Aldo Cardoso departs from almost 13-year stint at Citi to serve as Managing Director at DTCP Infra.
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Vendor Voice
Elisa Polystar: Take a shortcut through the hype cycle for effective network automation
Established operators such as Vodafone are recognising the opportunities of deep network automation but don’t have the greenfield luxury of a clear path. Elisa Polystar believes this challenge can be addressed with the right roadmap.