All BT Consumer articles – Page 17
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PremiumOpenreach snares Vodafone with FTTP discounts
Access division unveils raft of GEA-FTTP discounts on connection and rental fees. Discounts linked to FTTP marketing commitment by CPs Vodafone UK signs up for initial coverage of 500,000 premises.
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PremiumBT pays the price of retaining its UEFA title
BT Group paid a little more to renew its exclusive rights to UEFA club football tournaments for 2021–24, seeing off a renewed ITV and Sky challenge in the process. Exclusive content expected to help BT Sport stand on its own feet, and justify ongoing price hikes.
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PremiumPlusnet loses CEO, as Consumer tightens embrace
Plusnet independence appears set to shrink further as Consumer takes a more direct role in managing the direction of the business.
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PremiumOfcom re-shapes 5G auction plans as MNOs share access
Ofcom confirmed its intention to offer up frequencies in the 700MHz and 3.6GHz–3.8GHz bands in spring 2020, but with a change in auction structure. BT bidding opportunity restricted by 37% cap on spectrum holding. Industry commitments on comprehensive rural coverage said to have enabled a regulatory re-think. Degree of ...
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Public AffairsLabour promises nationalised free broadband for all — BTwatch’s first take
Considerable speculation and debate on the future of UK communications infrastructure and the sector was sparked by a new Labour Party policy. In its Manifesto for the upcoming UK General Election, Labour is committing to the nationalisation of major elements of BT Group that relate to the provision of ...
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PremiumPHABRIX flags role in HDR trials with BT Sport
Broadcast test and measurement solutions provider PHABRIX flagged its role in nine months of high dynamic range (HDR) technology trials conducted by BT Sport.
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PremiumTimeline Television selects Tedial’s MAM platform for BT Sport’s facilities
Production facilities specialist, and existing BT Sport broadcast partner, Timeline Television selected media asset management (MAM) provider Tedial’s Evolution MAM platform to handle and orchestrate media processing and workflow archiving at BT Sport’s facilities in Stratford and the BT Tower in London.
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PremiumBT demos 8K, but easing focus on technology
Amidst showcase of new network and broadcast technology, BT Sport stressed the importance of customer experience over technology bragging rights. Value of 5G emphasised for more efficient and agile production capabilities.
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Public AffairsPlusnet faces further negative publicity over billing issues
Plusnet, BT Consumer’s budget-brand internet service provider (ISP) subsidiary, faced further negative publicity over billing issues, after its system failed to take payments from hundreds of customers for a period of up to four months.
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PremiumBT commits to cut prices for out-of-contract and vulnerable customers
Ofcom set out a range of measures to help ensure that out-of-contract broadband customers pay fairer prices and providers offer better protection to vulnerable customers.
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PremiumBT Consumer faces continued scrutiny over broadband pricing
BT Consumer was hit with further negative publicity for overcharging long-term broadband customers.
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PremiumEE extends same-day smartphone delivery service to other major UK cities
EE extended its same-day smartphone delivery and set-up service across more of London and to Birmingham and Manchester.
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Premium5G up and running for BT Mobile
BT Mobile launched a range of 5G smartphone plans for consumer and business customers across more than 20 towns and cities in the UK, and aims to extend coverage to a further 25 locations, with speeds of 100Mbps–150Mbps, by the end of 2019.
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PremiumBT Consumer strategy feeds into Beyond Limits goals
Consumer division to spearhead BT’s refreshed higher profile through customer experience development and partnership focus in line with 2018 strategy. Superfast services become default, with free upgrades pushed to 700,000 FTTC holdouts. New products on the horizon, but details remain vague, and TV refresh pushed into 2020. Social projects ...
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PremiumBT Consumer People Moves, October 2019
Latest people movements include: Andrew Kirkpatrick, Matthew Price, Ben Spencer.
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PremiumBT Group begins reinvention as national champion
Jansen strives to present operator as a national and customer champion, with ‘Beyond Limits’ the new rallying cry. Social- and digital-inclusion efforts accompanying home nation sports sponsorship to highlight community links. Signs of progress on Allera’s declared Consumer strategy with customer experience and partnership aspirations to the fore. Consumer ...
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PremiumBT Alumni People Moves, October 2019
Latest people movements include: Mark Chapman, Harsh Marwah.
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PremiumBT Consumer People Moves, August 2019
Latest people movements include: Maria Armishaw, Sam Burrows, John Eccleston, Amy Farrer, Matt Gottschalk, Holly Logan, Kevin Macdonald, Chris Moseley, Khadija Oudrhiri, Will Popham, Ben Spencer, Abigail Vaughan.
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PremiumEE adds Spotify to its Music Data Pass
EE added Spotify access to its Music Data Pass, giving zero-rated access to paid users of the music-streaming service.
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PremiumPlusnet rated the most complained-about fixed broadband provider
Plusnet, BT Consumer’s alternative internet service provider (ISP) subsidiary, was rated as the most complained-about fixed broadband provider in Ofcom’s Telecoms and pay TV complaints update for the first quarter of 2019.