All BT Consumer articles – Page 16
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PremiumBT Yahoo! emails to be migrated
BT is reportedly taking another stab at migrating BT Yahoo! email users away from legacy Yahoo! accounts in a trial limited to a small number of customers.
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PremiumBT Consumer, EE hike prices
There were rumblings in the press in response to price rises from BT Consumer and EE, with the customer-facing businesses implementing their latest inflation-based changes.
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PremiumBT Consumer completes customer service onshoring
BT Consumer flagged completion of the onshoring of all its customer service contact centres, which it claimed was ahead of a previously declared deadline of 31 December 2020.
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PremiumBT Halo gets new marketing push
BT launched its latest marketing campaign for BT Halo, the premium converged service family it debuted in 2019.
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PremiumBT urges customers to return old kit
BT launched an initiative to encourage upgrading and departing customers to return spent equipment.
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Public AffairsOfcom’s quarterly complaints report good news for EE
Ofcom’s quarterly Telecom and Pay TV Complaints report revealed comparatively positive numbers for BT Consumer’s fixed broadband and landline offerings, but mixed results in mobile, with EE excelling compared with a struggling BT Mobile.
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PremiumO2 bristles at EE price for rural sharing
BT’s pricing of access to networks under SRN a blow to tight deadline. O2’s Evans urges MNOs and government to cooperate on rural network developments post-Brexit.
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PremiumBT’s Q3 FY19 20: a long road ahead
Consumer continues to face greater competition Enterprise is still shedding legacy fixed-line revenue at a rate of knots Global is still beating a strategic retreat Openreach appears to be in reasonable health
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PremiumBusiness briefing: Selley keeps his eyes on the prize
Selley upbeat and future-focused as Openreach intensifies efforts to shed copper. Independence emphasised with ucstomer team driving efforts to create new markets, rather than purely follow BT Consumer’s lead. Experience and efficiency the foundations for Openreach plans to roll over emerging fibre rivals, and keep Virgin Media away from ...
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PremiumEmergency Services Network problems (and solutions)
Device to device worries prompt ESN hardware rethink. Home Office bows down to PAC demands Remedial measures recommended
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PremiumBT Consumer pairs with Google for Stadia
BT deal with Google Stadia means consumers can access the new cloud gaming platform in the UK.
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PremiumBT Sport launches Monthly Pass, expands Ultimate 4K UHD
BT Sport Monthly Pass competes with Sky Sports offering. 4K UHD HDR channel BT Sport Ultimate gets expansion.
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PremiumBT Sport snags Fury vs Wilder rematch; Stanley Cup finals
BT Sport snag exclusive rights for Fury vs Wilder rematch. Also picks up NHL rights.
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PremiumBT TV enters Disney+ talks
BT TV reportedly entered talks with the US content platform, hoping to add the Netflix and Amazon Prime Video competitor to its roster.
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PremiumUniversal dropped from BT TV
Universal dropped from BT TV Source: Universal TV The Universal channels will be removed from BT TV packages from 27 January 2020. In a letter to its subscribers, BT said “this decision is out of our control and is driven by Universal’s decision to remove the channel ...
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Products & ServicesHalo officially launched
New offering extends price premium top echelons of Consumer portfolio. BT Plus brand swapped out for Halo 1, while Halo 2 offers latest bells and whistles. Ultrafast Halo being pushed by BT at same price points as superfast offerings.