All AI (artificial intelligence, machine learning) articles – Page 17
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M&AMastercard buys former DT investment Dynamic Yield
AI-based customer experience personalisation platform picked up by Mastercard from McDonalds. Deutsche Telekom Capital Partners first invested in 2017.
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PremiumElsewhere in Vodafone Partner Markets: Vodafone TV to end in NZ
Developments from around Vodafone’s soft-power network: New Zealand’s Vodafone TV to be retired in 2022; MTS subsidiary acquires facial recognition specialist VisionLabs.
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Strategy & ChangeElsewhere in Telefónica Group: €100m spent on HQ digital refurb
Telefónica splashes out €100m on HQ digital refurb; Prosegur plots LatAm expansion with “ally” Telefónica.
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Venturing & InvestmentsWayra buys into robotics startup
UM Autonomous Systems attracts €2.3m investment. Wayra additionally backs software solution developer Cobrainer.
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Products & ServicesBT ramps up security focus with Eagle-i launch
Platform takes “proactive approach” to cybersecurity. Slimmed-down partner portfolio and Safe Security investment tagged as key enablers of new approach.
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PremiumElsewhere in BT Global: ThousandEyes tool integrated
Cisco-owned network intelligence tool integrated; emergency alert system contract bagged.
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Innovation (R&D)Froment-Curtil highlights TOBi’s expanding role amid digital focus
TOBi now present in 15 Vodafone markets, although maturity of deployments varies. Aim is for TOBi to take over 100% of inbound conversations and limited sales transactions. Froment-Curtil sets out his stall as Group CCO.
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Partnerships & AlliancesDeutsche Telekom IT Solutions ties with AWS for DevOps focus
New taskforce to adopt agile working methods with AWS engineering support. First project will focus on AI-based customer assistance solution from November.
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PremiumElsewhere in BT Technology: ADTRAN acquires ADVA
BT networking partner duo join forces as ADTRAN Holdings; growing need for data fabric architecture underlined by BT’s Perkins.
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Strategy & ChangeElsewhere in T-Mobile US: identity verification solution on trial for call scamming
TMUS’s B2B push moves forward with Lumen and Volkswagen tie-ups; NatCo stamps down on call scamming; AstrumU ramps up military vet recruitment drive.
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PremiumTelefónica’s alarms JV adds new smarts
Commercial efforts have taken a toll on ARPU at Movistar Prosegur Alarmas.
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Strategy & ChangeElsewhere in Vodafone Europe: partnerships secured to showcase 5G
Vodafone OpCos secure partnerships to showcase 5G use-cases in Germany, Greece, and Italy.
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PeopleVodafone TV product boss heads to partner Kaltura
From customer to supplier, Miguel Rodrigues leaves Vodafone for Kaltura. Vendor on a roll after recent IPO.
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Venturing & InvestmentsTelefónica Innovation & Venturing Roundup: Group profits from Altiostar
One Wayra investment exceeds crowdfunding target while another enters Asia-Pacific; Hispam startup accelerator launches innovation call in Peru; Group makes tidy profit from Altiostar divestment.
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Venturing & InvestmentsWayra-backed Optimus Price exceeds crowdfunding target
AI retail startup raises more than €450,000 on CrowdCube. Optimus Price adds to Wayra’s retail tech activity.
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PremiumTelefónica Tech likes to be in Cloud Garden with IBM
Duo launches hybrid cloud enterprise solutions based on AI and blockchain. Aim to make omni-channel customer support services more efficient and improve supply chain management. New set of services leverages recently upgraded Cloud Garden, a joint Telefónica–IBM initiative.
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Suppliers & SCMNokia wins Dutch managed services deal
TMNL opts for automation-infused Network Services Platform upgrade.
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Strategy & ChangeTelefónica quietly drops LUCA brand as Telefónica Tech takes over
Unclear whether the more high-profile ElevenPaths brand has also been retired. Former LUCA product AI Suite showcased at MWC, but still not widely marketed.
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PremiumVodafone TV seeks AI smarts with Kaltura and AWS
Next phase for cloud-based Vodafone TV is applying ML and AI. Operator also exploring MEC via AWS partnership for low-latency TV services.
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PremiumElsewhere in BT Technology: Qlik’s cost-saving BT deal
Qlik trumpets cost-saving success in BT deal; “better trust models” needed to combat cyber risk; and G7 conference leads to UK–US R&D agreement.