All AI (artificial intelligence, machine learning) articles – Page 16
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EventwatchPegaWorld 2022 event preview: iNspiring telco transformation
Always-on-Marketing leader powering up on Intelligent Automation for telco. Tuesday 24 May 2022, 15:00-17:30 CEST (also an APAC edition) – virtual event.
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OperationsVodafone exec hails big data benefits of Google Cloud
Ignacio Garcia says Vodafone collaboration with Google Cloud Platform has helped improved customer satisfaction and lower TCO. Platform processed more than 100 exabytes from Group operations in 2021.
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PremiumPrivacy-by-design at heart of data trust strategy
Fostering an improved reputation for trustworthiness and delivering privacy-by-design can lead to new revenue streams, according to Vodafone Business data chief.
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PremiumElsewhere in Telefónica Infra-Tech: AI tech released for Drones
Telefónica Tech homes in on drones’ development; ties with Éxxita Be Circular to establish European Green Tech Passport for electronic equipment.
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PremiumElsewhere in Systems Solutions: division wins WHO deal
Division gains a high-profile World Health Organisation vaccine certificate win; other product developments in data science and supply chain due diligence.
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Strategy & ChangeMehta puts BT Digital “on steroids” to power transformation
Chief Digital & Innovation Officer Harmeen Mehta relishes opportunity for dramatic change at BT, as she sets about untangling digital architecture. Google-powered Digital Brain to bolster AI and data platform. Digital jumps on cost savings bandwagon, with £500m contribution expected. Talent and recruitment drive incoming.
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Public AffairsTearful DT tech boss urges sector to “be human”
Claudia Nemat calls for industry to step up on sustainability and human-centred tech development, amid wave of global crises. DT adapts MWC presence in light of Ukrainian situation. “Intensive discussions” took place over event withdrawal. Robbie Williams demo cancelled.
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Venturing & InvestmentsZone2boost doubles down on startup investments
Wayra-backed ‘innovation alliance’ adds eight companies to its roster. Total investment now surpasses €1.5m mark.
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Strategy & ChangeElsewhere in BT Global: Dubber partnership finalised
Voice intelligence vendor Dubber finalises Global partnership.
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PremiumBT gives Rackspace thumbs-up for hybrid cloud
US firm scores breakthrough win with BT Global. Collaboration will see Rackspace tech integrated into BT data centres. Aim to bolster hybrid-cloud proposition to multinational customers.
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PremiumTelefónica targets Industry 4.0 with edge compute tie-up
Telefónica Tech signs Grupo Álava strategic agreement to develop a predictive maintenance solution for industrial use-cases. Sharpens focus on Industry 4.0 solutions suite after recent Geprom acquisition.
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Partnerships & AlliancesGenesys partnered for speech-based AI bot
TPG ties with Genesys and Google Cloud to launch an “upgrade” to its Vodafone TOBi chatbot. NLP integration set to improve voice channel triaging, with sales role touted in a future deployment.
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OperationsBT considers use of AI to expose vendor malpractice
Operator considering application of video analytics software from partner Vyntelligence to identify “incorrect behaviours” in supplier plants. Idea reflective of operators’ concerns over hidden ESG and security nasties in their vast international supply chains.
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OperationsAI not ready for bot-to-bot negotiation — BT’s Brown
Director of Procurement Strategy & Transformation says AI needs more training, but bot-to-bot purchasing “will come”. BT already implements AI tech to help select prospective vendors and optimise supply chain monitoring.
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PeopleDT moves AI beyond the lab with new lead
DT’s new head of AI, Jan Hofmann, signals broadening approach. Predecessor Claudia Pohlink takes on new role at Deutsche Bahn. Emphasis increasingly placed on AI-infused voice technology as a business enabler. Nemat giving thought to AI implications for society and suggests there should be a ‘Hippocratic Oath’ for AI ...
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Innovation (R&D)T-Labs taps Merantix for AI voice fraud detection
Deutsche Telekom’s research arm ties with natural language processing partner Merantix Labs to co-develop deepfake detection tool. Seen as a likely necessity for future AI robustness, and builds on broader voice tech from across the Group.
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Innovation (R&D)DT’s Nemat puts focus on the human factor at heart of AI
Nemat suggests there should be a ‘Hippocratic Oath’ for AI software engineers. DT programmes in place to reduce energy consumption and bias when training machines.
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OperationsBT’s Mehta keen on ‘massive’ Indian expansion
Chief Digital and Innovation Officer wants to make “full use” of digital skills in the country. Outlines “very, very different” challenges compared to UK marketplace. Wider digital transformation “almost like creating a new BT”.
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OperationsOpenreach turns to video AI to cut install snags
Infra provider claims install quality, efficiency, and consistency gains from roll out of video analytics software from partner Vyntelligence.