All Operations articles – Page 15
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PremiumT-Sys extends Spanish hiring spree to Reus centre
T-Systems Iberia to hire 300 employees in Catalan city. Move runs in parallel with expansions in Barcelona and Granada. Spanish unit claims to be experiencing rapid growth and seen as positioning for NextGenerationEU recovery funding opportunities.
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Operations“A country with enormous potential”: Safaricom poised for Ethiopia launch
Safaricom Telecommunications Ethiopia aims to go live on 9 April 2022. Hopes to add M-PESA within the next 12 months. Over 300 staff recruited to work in the country.
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M&ATelefónica Tech boosts Microsoft partnership with Incremental acquisition
Incremental Group to be integrated into Telefónica Tech UK&I. £175m fee dependent on future performance. Acquisition sees Telefónica Tech UK&I become one of Microsoft’s largest partners in the UK.
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OperationsDT outlines ‘digital experts’ upskill target
2021 Annual Report sets 17% digital workforce target within three years. Places emphasis on in-house digital upskilling; recruiting outside digital talent seen as “challenging”. Overall FTE headcount drops 4% year-on-year, but Group still manages to hire more than 8,000 employees outside the USA with focus on IT and technical ...
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OperationsT-Systems closes Russian consulting business
Management and technology consultancy Detecon ends Russian activity in response to Ukraine crisis.
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OperationsT-Mobile US reshuffles executive team
Mike Katz assumes resurrected CMO role to lead beefed-up Marketing function. Jon Freier to head operator’s customer care operations, replacing Callie Field, who takes on leadership role at T-Mobile for Business.
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OperationsDT opts for second-choice Deloitte as new auditor
Deloitte given mandate to replace incumbent PwC. Proposal to be put to shareholders in April, and comes after disrupted, three-year selection process. DT drops one-off management bonus option after stockholder criticism.
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Products & ServicesTelefónica ponders crypto payment integration
Spanish operator will not be a “mere spectator” on Web 3 and cryptocurrencies, with possibility of accepting token-based payments considered. Chief Digital Officer Chema Alonso describes Group “reflections” on potential role of the operator in decentralised technology developments.
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Suppliers & SCMOutsourcer ISS confident on DT mega-deal recovery
Deutsche Telekom’s German facilities partner says it has worked through majority of deal restructuring programme instigated in 2020. Business continues to target breakeven by end of FY22.
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Strategy & ChangeDT prepared to scale back Russian hub amid crisis
DT has thousands of employees in Russia. CEO indicates the Group could shift staff and operations away from St. Petersburg software development function, in response to Ukrainian crisis. Tasks could be shifted to other digital hubs in India or eastern Europe. Crisis brings centre’s expansion plans to an ...
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OperationsVivo to begin sunsetting 2G this year
Brazilian operator says cogs starting to move in convoluted 2019 network-sharing tie-up with rival TIM. Switch to a single shared grid set to move beyond pilot phase, enabling operators to begin re-farming 2G frequencies.
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MarketingBT recalibrates ad strategy with in-house reshuffle
Operator joining up ad capabilities across Consumer, Enterprise, and Global. Establishes new Media Centre of Excellence to share learnings.
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OperationsNewgate St: BT has left the building
Facilities management partner completes “decommissioning” of the Group’s former HQ, ending long historical association with St. Pauls location.
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OperationsLittle Cab arrives in Ethiopia
Safaricom-backed ride-hailing app attempting to rival Uber in Ethiopian capital. Expansion into the country has been delayed by COVID-19.
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OperationsINWIT targets faster growth with management reshuffle
New Technology and Operations department created, headed temporarily by CEO Giovani Ferigo. Ferigo will relinquish the role once a CTO is appointed, expected “shortly”. Senior tech executives Massimo Giuseppe Scapini and Elisa Patrizi pushed out.
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PremiumFormer BT Fleet folded into rebranded Rivus
Rivus Fleet Solutions and Pullman Fleet Solutions to be combined. Graeme Lumley is new BT account director.
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PremiumT-Mobile US hit by SIM swap attack
Small-scale data breach is latest of recent TMUS security incidents.
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OperationsStaff start exit as Telefónica redundancies tallied
More than 2,000 applications come in for early retirement. Operator rejected 105 requests
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OperationsStrategic rise of procurement redefines role of the CPO
Complex ecosystems, new technology, sustainability ambitions, and supply chain risk mitigation are driving change in the procurement function. BT Sourced and Vodafone Procurement Company weigh in on how their procurement lives are transforming. Chief procurement officers need new leadership skills to succeed, says study. Ideal procurement professionals are like ...
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OperationsT-Systems reboots India growth plan
DT’s enterprise division re-commits to plan to hire thousands of new tech staff. Local digital boss Anant Padmanabhan promoted to lead services unit T-Systems ICT India. India back in vogue for DT’s management as it seeks fresh talent for digital transformation.