All Transformation (change) articles
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Financial & PerformanceTelefónica FY24 Guidance: execs buy wiggle room for strategy refresh
FY24: Group lays out set of fuzzy FY25 targets, sidelining FY26 goals, as new Executive Chair calls strategic review.
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Financial & PerformanceTelefónica FY24 Spend: cutbacks bring belt another notch tighter
FY24: Telefónica España leads way as Group continues to make progress on extraction of opex and capex savings.
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Financial & PerformanceTelefónica FY24 Headlines: targets tweaked; core divide denied
Group delivers solid FY24 numbers but dials back cash flow and earnings ambitions amid rocky environment.
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Financial & PerformanceFY24: GPS-less Telefónica leadership seek new path and identity
An in-depth look at Telefónica’s results presentation for FY24, as new Executive Chairman Marc Murtra initiates a strategic review to navigate the “drastic changes” taking place in Europe…
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Strategy & ChangeBT Business CTO on nailing telco’s complex TaaP dance
Colin Bannon issues stark warning about challenges of Telco-as-a-Platform shift, but boasts of benefits drawn down in BT’s journey so far.
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Strategy & ChangeTelefónica’s Murtra wants to ‘go big’ after cementing exec chair job
Group’s new boss makes a call-to-action for strategic renewal at operator as his contentious appointment gains shareholder approval. Telefónica needs to adapt to “new era in US-European relations”, he says.
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PeopleVodafone appoints Anne-Françoise Nesmes in latest Board reshuffle
Group appoints former Smith & Nephew finance chief to Board of Directors as part of latest reshuffle. Chair van Boxmeer highlights Nesmes’ expertise in finance, IT, and shared services transformation…
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PeopleStruggling Vodafone Germany changes Strategy & Transformation chief
Consultant Sven Müller brought in to drive turnaround effort from new position on the OpCo’s Executive Committee.
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Financial & PerformanceLiberty Global targets $200m+ in savings through AI
The European group has quantified how much it expects to save in operating costs from deploying artificial intelligence across its telecoms assets over the next three years.
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M&ANew Telefónica leadership wields hatchet on Hispam
Under new CEO, Group is on accelerating regional retreat, with at least four of Hispam division’s nine markets now in M&A spotlight. Exits being explored in Colombia, Mexico, and Argentina — representing well over half of Hispam revenue base. Peruvian business is placed in insolvency, meanwhile, after sale and infra separation plans stall.
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Financial & PerformanceQ3 FY24–25 Spend: Vodafone to hold the line as foundations laid for future returns
Q3 FY24–25: Prior year investment beginning to pay off, if management is believed, but mammoth task remains in the Group’s largest market. CFO Luka Mucic satisfied with capital allocation and intensity, without getting carried away…
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Financial & PerformanceBT Q3 Guidance: confident but under pressure
Q3 FY24–25: Having reduced revenue targets last quarter, BT now expects to hit FY goals even if under pressure to deliver in final three months.
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Financial & PerformanceBT Q3 Spend: savings on track thanks to job cuts, network upgrades
Q3 FY24–25: Efficiencies delivered through headcount cull and fibre migrations, with BT on track to hit financial savings targets…
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Financial & PerformanceBT Q3 In-depth: talk is good, but seeing will be believing
Q3 FY24–25: CEO Allison Kirkby remains optimistic about FY despite shaky Q3, but goalpost-moving last quarter left expectations low. The headlines are much the same: Consumer’s woe; Business’s rebirth; Openreach’s fibre charge. While the latter is still BT’s source of good news, there are awkward questions over each of the Group’s CFUs…
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Financial & PerformanceBT Q3 Highlights: is the tanker beginning to turn?
Q3 FY24–25: 12-months in and CEO Allison Kirkby continues to impose herself on the Group with yet more executive changes, but the needle on KPIs has scarcely twitched. Management remains optimistic about prospects at Consumer and Openreach, but latest Business reboot smacks of overseas defeat, as Q3 trading update builds on now-familiar ‘wait and see’ mantra…
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Strategy & ChangeBT seeking SMB gains with EY insight, Pega platforms
Under the hood: how BT worked with EY and Pega to achieve a 360-degree customer view, implementing AI-powered propensity models, data-driven decisioning and hyper-personalisation to step up SMB engagement.
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PeopleDT reshuffle: Höttges retained while Gopalan heads state-side
Deutsche Telekom’s Board shores up strategic ambitions by securing the signature of CEO Tim Höttges on a two-year contract extension, and parachuting key lieutenant Srini Gopalan into its increasingly dominant T-Mobile US business to oversee digital reshaping and customer groups.
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Strategy & ChangeDeep dive: The politics behind Telefónica’s boardroom putsch
In bombshell move, Chairman and CEO José María Álvarez-Pallete forced out, following apparent boardroom coup by Spanish state. TelcoTitans considers the political backdrop, internal and national, as Indra’s Marc Murtra installed at helm…
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Strategy & ChangeMásOrange said to plan new B2B unit as part of growth ventures overhaul
Spanish operator is said to be eyeing further diversification as part of a wider strategy to drive growth and reduce debt.
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Strategy & ChangeBT shuts healthtech incubator as digital unit Etc. changes shape
‘Startup from within’ Etc. refocuses on a handful of more promising verticals, leaving healthtech out of future plans and prompting a change of tack for EV R&D. Comes amid wider innovation and incubation change at BT Group…