All Telefónica Hispanoamérica articles – Page 13
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PremiumTelefónica Latin America People Moves, October-November 2019
Several digital and data role changes at Vivo follow recent reputational woes at the Brazilian operating business. Telefónica Mexico brings in new senior management following recent CEO switch. Latest people movements include: Tomás Bermani, André Dias, Claudio Ikeda, Luiz Gustavo Paguetti Roque, João Paulo de Oliveira Prado, Cristiano Yazbek ...
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Suppliers & SCMEzentis trumpets latest Telefónica contract wins
Ezentis maintained its drumbeat of deals, highlighting its ongoing infrastructure management relationship with Telefónica across Latin America.
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PremiumTelefónica Latin America People Moves, August-September 2019
Latest people movements include: Rafael Cisneros Mussa, Camilo Aya Caro, Carlos Morales Paulín, Luis Villalobos Vivanco, Juliana Otero Posada.
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PremiumH1 FY19: confident Telefónica cruising on
Telefónica on track for year, with management confident long-running strategy is beginning to pay off. Revenue and profit growing organically, but change in accounting standards may be flattering numbers. Operating costs floating up on digital transformation projects and to fuel the value-add commercial strategy. Latin America enterprise business growing ...
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Vivo promote Grottoli to IT Director of Customer Excellence
Vivo promoted Rafael Grottoli to IT Director of Customer Excellence, Quality, DevOps & Online Charging System. Grottoli was previously Senior IT Manager of Transformation Projects.
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PremiumTelefónica Mexico talked-up local cybersecurity credentials
Telefónica Mexico talked-up its local cybersecurity credentials and highlighted the capabilities of its Security Operations Centre (SOC) in the country.
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PremiumEzentis renews contract with Telefónica|Vivo
Maintenance partner Ezentis keeps reeling-in contracts with Telefónica’s Latin America operating businesses.
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PremiumMovistar Colombia links with local retail giant
Movistar Colombia entered a commercial partnership with regional e-commerce platform Rappi that will provide the operator’s customers with additional benefits when using the retailer’s services.
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Strategy & ChangeTelefónica Chile restructures management of subsidiaries
The board of the fixed-line business is being reduced from ten members to five, with reports noting that it now comprises a majority of women for the first time.
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Rubenson Chaves leaves Vivo to join Sodexo
Rubenson Chaves, Head of B2B E-Care and New Digital Channels at Telefónica Brasil (Vivo), left to join facilities management specialist Sodexo as Digital and Innovation Director.
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PremiumTecnotree beds down in Peru
A new service delivery platform using microservice orchestration is expected to enable faster and more flexible development of commercial propositions for Movistar customers in Peru.
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Valter Sousa becomes Head of Digital Infrastructure & Services Transformation at Telefónica Peru
Valter Sousa, Head of Big Deals & Outsourcing at Telefónica Peru, changed remit to become Head of Digital Infrastructure & Services Transformation at the Peruvian operating business.
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PremiumChile: IDEMIA awarded verification contract
New verification technology from IDEMIA is expected to simplify the process of signing contract customers in Chile. Latest deal builds on success for the vendor in providing subscription management services in the country.
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PremiumColombia: IBM and Telefónica collaborate on automation
As Telefónica builds momentum on the use of bots within an automated network environment, IBM is providing technology and support to migrate customer management processes to bot-based systems. Telefónica Colombia centre of excellence on automation collaborating with KPMG on ongoing developments.
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PremiumVivo promote Medici to VP, Data and Artificial Intelligence
New role, Latin America, Telefónica Brazil
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Telefónica Peru appoint new Director of Digital Channels and Customer Service
Appointment Telefónica Peru appointed Mauricio González Castelazo Kleimann as Director of Digital Channels and Customer Service. Castelazo previously fulfilled the same role at Telefónica Mexico.
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Products & ServicesMovistar Chile first LATAM operator to offer carrier-billing for Apple content
Movistar Chile claimed to be the first operator in Latin America to offer its customers carrier-billing for Apple’s digital content.
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Suppliers & SCMTelefónica extends work with Amdocs in LatAm
Amdocs reinforcing its position as a support systems partner-of-choice in Latin America, with continued Blanco blessing. Indications that vendor is in-step with Telefónica priorities surrounding replicability of systems across operating businesses through the use of APIs.
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Products & ServicesMovistar Ads reaches Colombia
Movistar Colombia is building on earlier adoption of LUCA data solutions to enable new revenue-generating digital offerings for advertisers.