All Operations articles
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Financial & PerformanceIn-depth: battling Vodafone moves in the right direction
H1 FY24−25: Lowest ebb of Vodafone Germany not enough to dent management optimism of Group prospects, but MDU impact still felt…
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OperationsCellnex to shutter ‘low margin’ maintenance business
Europe’s largest tower group expands a hard-nosed review of its assets to include individual business lines, as it seeks to fuel uplift in cash flow in more constrained financial climate.
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OperationsDT turns to GenAI to help navigate its own data
Californian player Glean joins Perplexity and OpenAI on DT’s GenAI roster, as Group refreshes partner base for billion-euro tech ‘impact’ push.
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Strategy & ChangeAccenture execs switch to Vodafone services venture VOIS as business resets
VOIS CEO Gary Adey talks up VOIS’ graduation from ‘back-office support to strategic partner of choice’, with new Accenture expertise in leadership positions.
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OperationsDT and Orange’s BuyIn venture adopts AI to “revolutionise” procurement
The Deutsche Telekom and Orange procurement joint venture unveiled its artificial intelligence (AI) strategy, joining telco buyer rivals BT and Vodafone in embracing automation.
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Strategy & ChangeT-Systems eyes software tie-ups with new Digital Ventures arm
T-Systems brings in Porsche exec to drive digital product development tie-ups with enterprise partners.
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Public AffairsUnions reject MásOrange’s revised lay-off plan
Newly-merged joint venture wants to push through nearly 750 redundancies to progress its four-year ‘synergy’ extraction programme and broader ‘two into one’ integration effort.
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OperationsTelefónica Hispam CEO: upskilling ‘crucial’ to overcoming LatAm challenges
Alfonso Gómez Palacio says generative AI and “democratised” access to digital services set to help with training employees.
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OperationsDT says latest European systems meld making ‘significant strides’
Execs report new Common Operating Model for Europe programme, focused on setup of shared solutions across DT’s regional markets, is already making impact on top and bottom line.
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OperationsO2 Germany CEO rules out me-too job cuts
Markus Haas says reducing workforce is not on the O2 agenda, instead placing focus on equipping employees with AI tools to boost efficiency. Comments come as Vodafone Germany continues to negotiate scaled-back job cut plans with unions. Read more…
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OperationsVodafone says multi-cloud strategy paying off
Vodafone seeks to keep “commercial tension” between the three biggest hyperscalers in multi-cloud approach, as Microsoft partnership adds more balance to the mix.
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Financial & PerformanceFleet manager Rivus folds and sells up after losing BT contract
Rivus, BT’s former fleet services provider and 2019 divestment, brings in administrators before selling up to new largest customer.
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OperationsBT Digital lights ‘beacons’ in search for new ways of working to aid transformation
DTW24 – Ignite: Change is not easy for large telcos, but BT Group’s Digital has been exploring ways to accelerate product delivery through “lean-agile” teams.
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Network & InfrastructureVodafone UK aims to contain opex with ‘green’ infrastructure investment
UK infrastructure and energy lead Francesca Serravalle opens up on Redstream Evolution network revamp and energy efficiency in bid to hold down operating costs.
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OperationsT-Mobile ramps up retail workforce ahead of price hikes
American NatCo appears to have reinforced its customer front line in Q1 FY24, as it seeks to keep pace on customer base growth while bedding in price rises.
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Financial & PerformanceTelefónica Q1 FY24 Spend: investments made, efficiencies gained
Continued investment in AI, automation, and sustainability highlighted . Read more…
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Public AffairsUnion rejects Deutsche Telekom’s second ‘record’ pay offer
Talks between operator and worker representatives extended to end of the week after union rejects DT’s fresh proposals as “insufficient”.
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OperationsOpenreach opens ‘snazzy’ new City HQ
BT’s access services business has moved its HQ to a new site in London, closing out a tenure at ‘tired’ King’s Cross offices.
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Strategy & ChangeAmerican Tower eyes US expansion of Power as a Service in efficiencies pursuit amidst M&A hiatus
ATC looks to ship high ROI ‘Power as a Service’ learnings to US market, having proven benefits in Africa, and to transfer US automation credentials to other geographies. Hunt for global efficiencies may also lead to monetisation of sub-scale assets, with focus on operational excellence meaning “nothing compelling” to buy, for now…
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OperationsVodafone Germany to axe 2,000 jobs in €400m cost-cutting drive
Vodafone Germany embarks on a cost-cutting journey with job cuts and investments going elsewhere.