All HR articles
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Strategy & ChangeAccenture execs switch to Vodafone services venture VOIS as business resets
VOIS CEO Gary Adey talks up VOIS’ graduation from ‘back-office support to strategic partner of choice’, with new Accenture expertise in leadership positions.
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Public AffairsBT polishes digital image in battle for tech talent in India
BT Digital seeks to dispel legacy perception to woo bright candidates as it competes for technology skills in the country.
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Suppliers & SCMSAP trumpets role in transformation gains at BT
ERP player SAP declared success for solution deployments fulfilling commitments made in a strategic partnership signed in 2019.
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Vendor VoicePega: Bridging the Digital Skills Gap Faster with Low-Code
Operators are correctly pursuing digitalisation strategies, but continued siloing risks customers becoming “stuck” between teams or channels, warns Pega.
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PremiumElsewhere in Spain: Tuenti users migrated to O2
Telefónica completes unification of Tuenti and O2; gets industrious with Mytra.
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OperationsTelefónica launches mass hiring initiative in Germany
More than 500 job openings for commercial and technical positions.
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PremiumElsewhere in BT Group: operator publishes previously-classified ‘War Diary’
BT “significantly” increases skills development budget in the “war for technology talent”.
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PremiumElsewhere in Spain: Repsol solar JV finalised
Telefónica, Repsol finalise solar JV; other JV partner Prosegur widens view beyond Group for alliances; four‑day working week pilot extended.
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PremiumElsewhere in Brazil: Vivo goes Solar
Vivo opens new solar energy plant; invites 150 staff to participate in DNA in Action CX programme.
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PremiumElsewhere in BT Group: BT in VM O2’s sights
VM O2 issues veiled threat to BT incumbency; legal proceedings continue in alleged overcharging case.
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OperationsDT outlines ‘digital experts’ upskill target
2021 Annual Report sets 17% digital workforce target within three years. Places emphasis on in-house digital upskilling; recruiting outside digital talent seen as “challenging”. Overall FTE headcount drops 4% year-on-year, but Group still manages to hire more than 8,000 employees outside the USA with focus on IT and technical ...
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PeopleT-Mobile tech boss Larsen departs
Dr. Kim Kyllesbech Larsen, a high-profile tech figure within Deutsche Telekom, exits Dutch NatCo on gardening leave. Move comes with T-Mobile’s private equity takeover nearing imminent completion.
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OperationsT-Mobile US reshuffles executive team
Mike Katz assumes resurrected CMO role to lead beefed-up Marketing function. Jon Freier to head operator’s customer care operations, replacing Callie Field, who takes on leadership role at T-Mobile for Business.
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PeopleVodafone Spain names new Digital Director
Esther Colmenarejo replaces Bosco Aranguren, who leaves to head DAZN’s Spanish operations. Appointment continues management revamp at challenged Spanish unit.
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OperationsDT opts for second-choice Deloitte as new auditor
Deloitte given mandate to replace incumbent PwC. Proposal to be put to shareholders in April, and comes after disrupted, three-year selection process. DT drops one-off management bonus option after stockholder criticism.
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Network & InfrastructureSafaricom taps Huawei and Nokia in Ethiopia
OpCo looks set to stick with existing partners for new network. Launch appears on track as STE builds up a head of steam.
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Public AffairsTelco inflation playbook: raise prices, cut costs, embrace digitalisation
Tough times ahead for telco customers, employees, and suppliers, as inflation drives price hikes, capex and opex control, and ongoing workforce reductions. Inflation-linked contracts to boost service revenue and outpace rising costs. Digital transformation efforts seen as key to cost savings.
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Public AffairsVodafoneZiggo suspends employee over transgressive behaviour
Dutch JV “shocked” by revelations. Investigation launched amid multiple reports of unacceptable behaviour.
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Network & InfrastructureTelcos turn to youth to help UK fibre buildout
Industry steps up efforts to attract more people in tight labour market and keep fibre rolling. “Unprecedented” demand gives candidates the upper hand. Signs of progress on gender diversity and hiring more women in traditionally male-dominated roles. BT, Openreach, and Virgin Media O2 tout apprenticeship plans.
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PremiumElsewhere in Spain: Movistar retail staff in line for pay rise
Unions negotiate 1% salary increase for Movistar retail staff; retail revamp continues with five new stores; Telefónica is discussions with DAZN for remaining La Liga matches.