Hispanoamérica – Page 14
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Strategy & Change
Telefónica Chile’s headquarters up for sale
Telefónica Chile has put its Santiago headquarters on the market.
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Telefónica Latin America People Moves, August-September 2019
Latest people movements include: Rafael Cisneros Mussa, Camilo Aya Caro, Carlos Morales Paulín, Luis Villalobos Vivanco, Juliana Otero Posada.
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Operations
Telefónica embraces short-term pain for data flexibility
Telefónica Mexico provided insights on building momentum on creating replicable data-driven local systems, with potential for wider deployment. Groundwork on establishing principles, and ensuring standardisation, vital to ensuring benefits can flow through to subsequent use cases. Real-world implementation of a standardised approach can cause initial localised pain, but is ...
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Chile: IDEMIA awarded verification contract
New verification technology from IDEMIA is expected to simplify the process of signing contract customers in Chile. Latest deal builds on success for the vendor in providing subscription management services in the country.
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Colombia: IBM and Telefónica collaborate on automation
As Telefónica builds momentum on the use of bots within an automated network environment, IBM is providing technology and support to migrate customer management processes to bot-based systems. Telefónica Colombia centre of excellence on automation collaborating with KPMG on ongoing developments.
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Products & Services
Movistar Ads reaches Colombia
Movistar Colombia is building on earlier adoption of LUCA data solutions to enable new revenue-generating digital offerings for advertisers.
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Tecnotree beds down in Peru
A new service delivery platform using microservice orchestration is expected to enable faster and more flexible development of commercial propositions for Movistar customers in Peru.
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Movistar Colombia links with local retail giant
Movistar Colombia entered a commercial partnership with regional e-commerce platform Rappi that will provide the operator’s customers with additional benefits when using the retailer’s services.
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Strategy & Change
Telefónica Chile restructures management of subsidiaries
The board of the fixed-line business is being reduced from ten members to five, with reports noting that it now comprises a majority of women for the first time.
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Products & Services
Movistar Chile first LATAM operator to offer carrier-billing for Apple content
Movistar Chile claimed to be the first operator in Latin America to offer its customers carrier-billing for Apple’s digital content.
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Public Affairs
Telefónica Peru fined more than PEN 35m
Local telecoms regulator Osiptel fined Telefónica Peru more than PEN 35m (€9.3m) for failing to comply with quality-of-service commitments in 108 localities in the country.
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Telefónica Mexico talked-up local cybersecurity credentials
Telefónica Mexico talked-up its local cybersecurity credentials and highlighted the capabilities of its Security Operations Centre (SOC) in the country.
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Suppliers & SCM
Telefónica extends work with Amdocs in LatAm
Amdocs reinforcing its position as a support systems partner-of-choice in Latin America, with continued Blanco blessing. Indications that vendor is in-step with Telefónica priorities surrounding replicability of systems across operating businesses through the use of APIs.
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Carrillo appointed Head of B2B Information Security and Cybersecurity Services at Telefónica Argentina
Telefónica Argentina promoted Alberto Carrillo to Head of Business-to-Business (B2B) Information Security and Cybersecurity Services. Carrillo was previously Digital Services Sales Specialist at the Argentinian operating business.
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Telefónica Argentina promote Serrao to Head of B2B Marketing
Walter Serrao, Business Consultant Lead at Telefónica Argentina, was promoted to Head of B2B Marketing.
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Telefónica Peru appoint new Director of Digital Channels and Customer Service
Appointment Telefónica Peru appointed Mauricio González Castelazo Kleimann as Director of Digital Channels and Customer Service. Castelazo previously fulfilled the same role at Telefónica Mexico.
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Valter Sousa becomes Head of Digital Infrastructure & Services Transformation at Telefónica Peru
Valter Sousa, Head of Big Deals & Outsourcing at Telefónica Peru, changed remit to become Head of Digital Infrastructure & Services Transformation at the Peruvian operating business.
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Telefónica Argentina to see LPWA rollout
Telefónica Argentina charging on with LPWA deployment.