All giffgaff articles
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Financial & Performance
Vodafone’s budget brand faces up to ‘aggressive’ UK competition
Talkmobile sub-brand posts massive increase in users and revenue in latest financials, but Vodafone’s rivals continue to dominate UK value mobile scene.
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Strategy & Change
Vodafone weighs risk of Gen Z customers
Vodafone sees potential risk in younger generation.
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Strategy & Change
‘A deliberate ploy’: UK operators face backlash as prices increase
Consumers facing broadband and mobile price hikes question operators’ justifications. Infrastructure investment and heightened demand among the buzzwords, but critics say margins the greater concern. MVNOs come out on top against ‘big four’ in a consumer survey.
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Premium
Telefónica people moves: Tech begins integrating Cancom cloud acquisition
Telefónica Tech replaces Cancom UK&I board members with Group executives, following buyout. Vivo names Rocha de Matos and Simões network planning and IT directors, respectively. Former O2 UK executive Stansfeld joins fixed broadband player Quickline.
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Premium
giffgaff embraces AWS public cloud
Telefónica UK’s sub-brand MVNO goes “all-in on AWS”. Move accelerates product development. Years-long effort required changes in processes and skills.
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Public Affairs
giffgaff fined £1.4m after millions are overcharged
Ofcom’s hefty fine for the self-acknowledged error within giffgaff intended to act as a warning to all operators on the duty of care linked to billing.
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Premium
Kennedy becomes giffgaff’s new Head of Commercial Partnerships
Sean Kennedy, Head of Devices and Pricing at giffgaff, took on a new role as Head of Commercial Partnerships.