All Dixons Carphone articles
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Public Affairs
Vodafone hit with £120m enrichment claim as nearly half of retail footprint launches action
61 plaintiffs, who either previously operated or still run almost half of Vodafone’s UK retail franchises, are claiming that commission cuts and other commercial decisions were implemented in bad faith to favour the operator over its partners. Read more…
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Premium
Vodafone renews Currys deal with focus on broadband
“Multi-year” extension sees Currys retain Vodafone as its ‘exclusive’ MNO partner.
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Premium
Vodafone hosts Dixons Carphone mobile play
Retail group set to launch MVNO proposition in the near future on Vodafone UK’s network. Dixit’s MVNO wholesale strategy making its mark.
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Financial & Performance
Go-to-market stasis hits Talkmobile numbers
Vodafone UK’s in-house MVNO yet to report uplift from u-turn on customer acquisition and implementation of new platform.
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Premium
Elsewhere in BT Consumer: Carphone exited, finally
Carphone dumped, BT Mobile abandons premium services, BT Sport adds OTT interoperability
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Premium
BTwatch roundup - May 2020
Coronavirus response takes shape across all Group entities. BT Consumer takes steps towards splitting with Carphone Warehouse following O2 UK’s recent withdrawal. Openreach boosts East Mids broadband to support home working.
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Strategy & Change
O2 UK cuts ties with Carphone Warehouse
Retailer’s pre-COVID-19 strategic retreat from the High Street, and resistance towards sales volume targets, matched with growing O2 emphasis on its own channels, prompted the breakdown of an already strained relationship.
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Premium
Carphone sues Telefónica UK over £21.7m shortfall in profits
Retailer alleges O2 backtracking on promotions hobbled potential to hit lucrative sales targets. O2 “vigorously defending” itself against action in High Court.
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Strategy & Change
DTW19: Vodafone Germany on charge to cloud payments
Long-running, Huawei-supported project said to have been met well, with customer experience and efficiencies benefits. Some compromises made on legacy and vendor retention.
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Premium
Reports claim EE approved new Dixons Carphone terms
Reports claim EE approved new Dixons Carphone terms Source: Robin Worrall / Unsplash EE and rival operators O2 UK and Vodafone UK reportedly agreed new terms with Dixons Carphone that remove strict sales targets in contracts the struggling retailer has previously described as “unsustainable”. The now-amended contracts ...