Digital Transformation – Page 22
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Strategy & ChangeTelefónica Peru seeks giant leap from Project Apollo
Tecnotree-supported modernisation programme enabling more time to be taken in disentangling “fantastic mess” of legacy point solutions. Business wanted digital platform refresh to match cadence of webscale service development. Project held up as case study by TM Forum, highlighting open integration.
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PeopleOcado delivers new opportunities for BT’s Sherman
Strategy chief’s non-exec position with a leading light in e-commerce platform development fits with his declared goal of reimagining BT’s operations.
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Strategy & ChangeT-Systems launches Digital Solutions unit after integration rethink
New digitisation-focused unit first unveiled in April 2018. Detecon consultancy unit and T-Sys MMS no longer involved. New unit to have two joint leaders.
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PremiumSpending: capex surge still around the corner
Lockdown slows network rollout, but capex remains on track to ramp up from next year. Existing cost cutting to be coupled with pandemic-driven spending reviews for additional sustainable savings. New Huawei rules said not to add to BT’s swap-out burden.
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Network & InfrastructureUK security industry braces for IP voice surge
Openreach looks set to take the plunge on all-IP exchange migration in the coming months and BT’s retail divisions are making a push for IP-based voice services. Industry body BSIA urging members to ensure electronic security estates are prepared for the impending analogue switch-off.
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Strategy & ChangeHöttges takes up seat on Daimler Supervisory Board
Appointment shows growing affinity between telecom and automotive sectors. DT, Daimler face common challenges on transformation journeys.
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PeopleHaines bows out at BT
Veteran omnipresent through a plethora of BT reinventions confirms departure plans. Completing final service launch supporting new data and AI solutions. Expecting to return to a frontline role after a short break.
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Strategy & ChangeOpenet closes out charging win for EE
Vendor’s footprint extended beyond BT Mobile. Deal not just about adding capability — cost savings side noticeably talked up and project sees meld of existing charging technology partners.
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Network & InfrastructureVodafone’s AI-based NOC overhaul steps up a gear
Migration of first line support tasks to Celfocus-supported CIAS system set to extend to ‘big four’ territories of Germany, Italy, Spain, and UK. Target is 50% of functions to be zero-touch by end of 2020. Project said to reflect shift to new collaborative models within Vodafone and ecosystem.
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Products & ServicesBT wants to be the Deliveroo of broadband
Group gets “re-imaginative” and fancies that AI can help it drastically reduce the wait customers face for broadband services. Exec admits current lag for broadband set up is “unacceptable”.
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PremiumBT FY19–20: Looking on the bright side with new transformation plan
A new five-year plan, building on the transformation programme introduced in May 2018 was heralded by the Group.
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PremiumTelefónica to integrate DTS
Operating business said to be moving to next stage of TV asset tidy-up.
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Financial & PerformanceTelefónica talks up increasing digital relevance
Group believes seismic societal change will emphasise the relevance of emerging digital services. However, in recent months the rate of growth has been slowing, not accelerating. Corporate digitalisation still where the money’s at for Telefónica, with changes in the consumer market focused more on updating sales channels and improving ...
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PremiumTelefónica Transformation: ahead of schedule but hitting a bump
Digital services revenue hits 17% revenue increase year-on-year, with the bulk coming from video services. Telefónica Infra remains barebones, but the future looks promising.
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PremiumTelefónica’s FY19: building a hybrid engine for a juggernaut
Targets on profit and revenue for the year achieved, but Group now guiding for a period of ‘low and slow’ progress on key financial metrics. While financial growth looks hard to come by, Álvarez-Pallete is aiming to create a higher purpose for Telefónica and drive engagement with his transformation ...
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PremiumBT Consumer launched Digital Voice
The next step in the operator’s transition to all-digital, all-IP voice.
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PremiumPublic sector must upgrade legacy kit, BT warns
BT warned public sector customers to upgrade legacy analogue kit before support is pulled in March 2020.
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PremiumAlonso sets out his stall as Digital Consumer Officer
Digital Consumer services arguably a secondary consideration in a unit dominated by executives with an innovation or entrepreneurial bent. Previously-launched Digital Home solutions and added-value services may get a burst of management attention in the early days of the unit.
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Strategy & ChangeTelekom Deutschland to close nearly 100 stores in digital shift
NatCo goes omnichannel; pushes button on reorganisation around digital. Few details offered but recalibration looks significant for people, organisation, and technology. Union agreement firmed up pre-announcement.
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PremiumBT Enterprise heads to Scotland with Google Digital Garage
BT Enterprise partnered with Google Digital Garage in Glasgow to offer small- and medium-size enterprises (SME) free digital training.