All Data science (analytics) articles
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Network & Infrastructure
BT gears up for Global Fabric services launch in 2025
First enterprise customers take BT’s Global Fabric for a spin and test the network as a service platform ahead of service launches in early 2025.
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Consumer (B2C)
OpenAI: Altman to assign ‘best people’ to T-Mobile churn challenge
OpenAI CEO bullish on commercial potential of AI tie-up with T-Mobile, based on letting its platform explore operator’s “massive pools of data” for better and more rapid support decisioning.
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Partnerships & Alliances
Vodafone Business picks Tealium for customer data management
Enterprise-focused division has deployed Tealium solutions in six markets, with more to follow in the coming year.
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Operations
GenAI at BT: data hygiene critical to moving from ideas to implementation
Chief Data & AI Officer Deepika Adusumilli highlights data quality and cultural change as the two primary challenges to AI adoption at scale, with AWS’s Q and the ongoing Google Cloud migration supporting the effort.
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Partnerships & Alliances
Telefónica Tech, IBM launch fresh B2B toolkit for AI acceleration
Operator works with longstanding partner to deploy new SHARK.X platform, uniting multiple analytics and data management tools to help enterprise customers accelerate AI rollout.
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Network & Infrastructure
O2 Germany boosts efficiency agenda with network analysis tools
O2 says in‑house analysis software is eliminating thousands of site visits and improves mobile network availability.
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Strategy & Change
Snowflake: Building a telco space where data exchange can thrive
Vodafone, AT&T, Snowflake and Amdocs come together to explore telco operational and business realities and the breadth of possibilities for the age of data, digitalisation and AI when everything is connected. Learn more about how data environments are being transformed to get fundamentals right internally, for customers, and for wider collaboration…
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People
BT Peoplewatch: Data & AI leadership redrawn at BT Digital
Senior swaps include new Data & AI leader after Zoë Webster exits the Group, leaving a legacy of AI adoption and foundations for scaling. BT Business changes include senior shuffles for Central Government accounts, while Openreach opts to leave Corporate Affairs & Brand unfilled after Catherine Colloms departs. Plenty more across the Group…
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Opinion
Agents of change: how not to be a dinosaur in the digitised MNO era
Itai Karelic, CRO of AI‑powered asset digitisation solutions provider vHive, is calling upon MNOs to step up and shape their future by becoming true agents of change. By taking decisive steps to leverage the benefits of digital twin solutions across tower estates, Karelic says MNOs can unlock the promise of network performance and operational efficiency.
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Partnerships & Alliances
Telefónica Tech taps Teradata for AI-based data analytics
Tech bulks up AI solutions portfolio with expansion of relationship with longstanding analytics partner, bringing two new cloud platforms to clients while furthering the Group’s digital transformation goals…
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Strategy & Change
Telefónica pushes beyond 500 AI system deployments
Mobile Europe 5G and Beyond: Chief Responsible AI Officer Richard Benjamins discusses technology’s potential to reduce opex and capex while driving efficiencies. Data collection and governance strategy tweaks position the operator to accelerate commercialisation of new AI-based products and services.
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Products & Services
O2 Germany customers stay on the move during train strikes
New findings from analytics and big data partnership with Teralytics said to give mobility providers “useful” insight for planning alternative arrangements during future strike action.
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Network & Infrastructure
Vodafone revamps monitoring capabilities with Celfocus as it eyes billion IoT devices mark
Artificial intelligence, machine learning and sub-second processing capabilities introduced into Vodafone’s monitoring of IoT core services connectivity for oversight of hundreds of millions of IoT connections. Upgrade driven by need to address client frustration over slow fault resolution, as well as internal desire for efficiency improvement. Scalability also key: ...
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Innovation (R&D)
BT’s Ben Clinch on data modelling and pulling back the GenAI ‘magic curtain’
Principal Enterprise Architect Ben Clinch warns of misconception that developments in generative AI have removed the need to curate and prepare data.
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Suppliers & SCM
‘Data is everything’: Quantexa supports Vodafone CX revamp
Vodafone’s Chief Data Officer Miryem Salah says Quantexa partnership is underpinning customer experience transformation project in the UK.
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Partnerships & Alliances
DT touts Klopp tactics to bring small clubs to Sporttotal 5G venture
Focus remains on football for now, but other sports will be targeted in future.
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Premium
Telefónica integrates data analytics for 5G network monitoring
Telefónica incorporates new network data analytics function to analyse and make predictions on network operations.
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Premium
Mobile ad JV in the works from Europe’s major operators
Notification of plans for joint venture relying on pseudonymous tokens to provide cross-operator advertising platform signals new plan to challenge web ad giants.
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Operations
Network Rail turns to mobile network data in bid to reduce crowding
UK rail infra operator contracts BT to analyse passenger volume and footfall in trains and stations.
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Partnerships & Alliances
COPTRZ training will see BT drones take flight
Drone solutions provider will train BT staff in drone piloting.