All Consumer (B2C) articles – Page 8
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PremiumBT guidance: EBITDA recovery on horizon, sales rise fainter
Two more years of revenue decline ahead, but EBITDA improving and underpinning investment plans.
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PremiumMargins slip as BT Consumer pursues quality
Another tough COVID-19-impacted quarter but management playing the long game, with a focus on premium services. Network investment continuing as division seeks an uplift from next-generation platforms. BT reputation improving, but weaknesses remain outside core products, necessitating dual-brand approach. Commercial partnerships remain a key strategic element, but hit to ...
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Strategy & ChangeKubernetes underpinning cloud native push
T-Mobile US highlights cloud cost benefits of container-based and standardised platforms. DT’s Nathan Rader reiterates need to change people and processes en route to a cloud-native future.
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Products & ServicesTelekom quietly retires CarConnect service
End of road coming in 2022, when partner Mojio hints revamped offering might emerge. Unclear whether or not equivalent services in Austria, Czech Republic, Poland, and the USA face a similar fate.
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Consumer (B2C)Legacy IT hinders BT Consumer brand meld
Siloed IT for BT, EE, and Plusnet creates cross-selling challenge. Vendor selection process for IT overhaul has been going on four years and is not yet complete.
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Venturing & InvestmentsTelefónica's new alarms JV gets personal with security offer
After a difficult start, Telefónica’s home security JV is developing new services. Launch of personal security offer marks new commercial phase for Movistar Prosegur Alarmas.
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Products & ServicesVodafone ready to kick off 5G real time stadium app
5G AR app is ready to launch as football fans return to stadiums. VfD to roll out 5G to more Bundesliga stadiums. Stadium tech in spotlight as Germany gears up to host Euro 2024. AR sports app takeup depends on device availability.
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PremiumElsewhere in BT Consumer: BT TV loses Disney, BT Sport battles lockdown
BT Sport offers helping hand to closed Scottish pubs; Disney’s strategy shift makes impact for BT TV customers; Allera says Apple’s entrance to the 5G device market has huge potential.
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Strategy & ChangeElsewhere in Telefónica Hispanoamérica: Chile offloads spectrum; Argentina-Red Hat platform makes the shortlist
Movistar Play a regional player; Movistar and Red Hat share award nom; Chilean regulator wins spectrum standoff.
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Products & ServicesTelefónica adds cyber protection to insurance portfolio
The Group seeks to tap into new growth area to bolster its staid device insurance business.
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PremiumElsewhere in BT Consumer: Carphone exited, finally
Carphone dumped, BT Mobile abandons premium services, BT Sport adds OTT interoperability
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Products & ServicesEE targets SMEs with new data pack
5G-ready bundles for small businesses: jumping the work–play divide. Smart Benefits get a spotlight.
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Consumer (B2C)BT ends inflation-only price hikes to fund fibre
CPI + 3.9% set as new price rise formula across BT’s consumer products. Covering increased infrastructure investment is the party line, but move is an awkward reversal of recent commitment to inflation-only increases. Liberty Global’s CEO Fries describes the switch as a “whoops” moment for the rival to his ...
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Partnerships & AlliancesMovistar Salud: Telefónica returns to e-health
Portfolio diversified with new telemedicine proposition. Salud family of services marketed for enterprise and home. Public health partnerships also in the offing.
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Strategy & Change
Green sees ‘correction’ in TV sports rights prices
BT is attempting to turn down the heat on expectations for broadcast sport auctions in a market that has already seen signs of cooling.
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Strategy & ChangeServices at the core of enigmatic Telefónica Tech
Beyond the big talk about Telefónica Tech, associated revenue remains modest, and growth not immune to pandemic impacts.
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Products & ServicesVodacom tags Alipay to launch digital services “super app”
Partnering a world-leader may be indicative of ambitions for mobile payments, and maybe also e-commerce. Early stage African venture for Alipay, but strategic investor Alibaba has been spinning up regional strategy for several years. Where do M-PESA and Safaricom fit?
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PremiumElsewhere in BT Consumer: WFH adaptations continue; BT Sport freshens content
COVID-19-led adaptation continues as BT Sport freshens content and go-to-market, and Consumer debuts second line service for work-from-homers.
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PremiumBT Sport turns to arch-rival Sky for media sales
Launch partner Channel 4 displaced after seven years.
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Products & ServicesVodafone shutters Bit and puts focus on yu
Closure a sign of Spanish OpCo’s move to a more fleet-footed go-to-market strategy.