All Consumer (B2C) articles – Page 4
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Suppliers & SCMT-Mobile’s Assurant deal sees in-store repairs U-turn
On-site repairs service moved to Assurant stores a year after T-Mobile retail investment.
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M&ASpanish consolidation threatens Telefónica mobile leadership
Local regulator updates fixed and mobile rankings, with Telefónica retaining top-spot.
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PremiumElsewhere in BT Consumer: BT TV – no aerial, no problem
BT TV made available as aerial‑free, streaming‑only option; BT Sport signs up to Red Bee Media’s automated subtitling service; EE customer call centre staff provide government‑sponsored debt advice referral service.
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Public AffairsVodafone Ireland coughs up €2.1m customer refunds
Regulator enquiry leads to refunds for 74,271 customers.
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PeopleDT targets European growth with new consumer lead
Magyar Telekom’s Melinda Szabó drafted in to replace Rodrigo Diehl.
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PremiumWHP wins managed service job for Shared Rural Network
MNOs starting to fill out supplier line‑up for UK’s latest programme aimed at addressing rural network shortcomings.
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InterviewOne2One: the one that started it all is no more
TelcoTitans looks back at one of the companies that kickstarted modern mobile services.
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PremiumDAZN on mission to ‘democratise’ Spanish sport access
Streaming specialist acknowledges similar ‘vision’ of partners Movistar and Orange Spain.
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PeopleVodafone Germany goes Dutch for new consumer boss
Marcel de Groot appointed Andreas Laukenmann’s replacement as Consumer Director.
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PeopleRising star Metze’s move to Telekom seen as hurting O2
Wolfgang Metze’s move to Telekom Deutschland deemed “a little damaging” as O2’s Chief Consumer Officer attributed with recent Telefónica success in Germany.
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PremiumBT chair calls for EE brand strength amid macro crises
Adam Crozier pitches EE transformation as most significant “for a long time”.
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PremiumUK gov rallies BT and peers for discount drive
Cost‑of‑living challenges get political attention after BT calls for government leadership.
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PremiumWatchdog greenlights OTE’s free broadband upgrades
National telecoms regulator rejects Vodafone request to stop OTE’s new broadband deals.
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PremiumElsewhere in Telekom Deutschland: sports bundle launched
TDE launches new mobile plans and sports bundle; minimum broadband speeds now enshrined in German law.
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Partnerships & AlliancesVodafone gets Real on voice scam prevention
RealNetworks’ KONTXT software to be piloted for six months in Germany.
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Products & ServicesVodacom takes zero-rating international
ConnectU services launched in DRC, and readying for release in Lesotho, Mozambique, and Tanzania.
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PremiumElsewhere in BT Consumer: FTTP customers to be offered Xbox Game Pass Ultimate
EE extends two-hour handset repair service to more than a third of its retail footprint; Plusnet joins Ofcom’s voluntary compensation scheme for broadband outages.
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PremiumVodafone sticks to TV guns despite subscriber declines
TV customer base in Germany fell by 309,000 in the past year.
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PremiumElsewhere in T-Mobile: operator committed to 5G value as rivals up prices
TMUS ignores rising costs, remains committed to 5G value proposition.
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Network & InfrastructureDeutsche Telekom gains clean sweep in 5G network rankings
Opensignal analysis recognises Telekom with clutch of awards, besting O2 and Vodafone across most metrics.