All Consumer (B2C) articles – Page 11
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PremiumEE bows to unlimited pressure
New offerings show EE reversing course from early attempts to establish a 5G premium in the light of competitor pricing strategy.
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Public AffairsOfcom opens up PIA and dark fibre, but altnets unhappy
Ofcom has decided to impose an unrestricted physical infrastructure access (PIA) remedy on BT in all four geographic markets that it identified based on physical infrastructure network competition. Regulated PIA has been available in business markets for some time, but the latest PIMR expands availability to the consumer ...
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Content & TVBT Sport launches an ultra-high definition channel
BT Sport launched a new channel to deliver live sports in ultra-high definition (UHD), high dynamic range (HDR), and Dolby Atmos sound format, at 50 frames per-second.
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Strategy & ChangeTelekom Deutschland forced to adjust StreamOn
TDE to amend two disputed aspects of media offer, for now. Principal court proceedings in Cologne have yet to run their course.
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PremiumDeutsche Telekom gives gaming the Magenta streaming treatment
Germany moves first with beta-phase cloud-based gaming. Nemat ambitiously positions service as Netflix of video games.
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PremiumDeutsche Telekom has “all hands on deck” after broadband slowdown
Anti-churn focus dialled up as competitive performance dips. TDE seeing next-gen service success and still on to meet targets. No hard evidence of mooted spend rowback.
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Products & ServicesSouth Africa becomes ninth V by Vodafone territory
Internet of Things push expands to consumer space.
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PremiumBT Group confirms its BT Sport app will soon support 4K video
BT reportedly confirmed its BT Sport app for mobile, tablet, and large-screen devices will be able to support UltraHD 4K HDR video streaming quality from “later this summer”.
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PremiumEE expands its Video Data Pass service
EE added access to the BBC iPlayer and YouTube to its Video Data Pass service to give users zero-rated access to the apps.
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PremiumDivisional breakdown: BT Consumer still doing the heavy lifting
On a division-by-division basis, FY18-19 proved tough across the Group. Consumer again was the principal element of the business in which key financial metrics remain solely in the black. However, there are signs that trends are changing, and, while the headwinds that have beset Enterprise and Global Services may ...
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Strategy & ChangeTelefónica/Vivo: opening Pandora’s box
CIO recounts experiences from digital overhaul of Brazilian operator’s sprawling IT operation.
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PremiumAccedo helps integrate Telekom Deutschland’s Magenta TV service
Swedish video solutions provider Accedo highlighted that it had helped integrate Telekom Deutschland’s Magenta TV service with the Amazon Fire TV device.
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PremiumMovistar Colombia links with local retail giant
Movistar Colombia entered a commercial partnership with regional e-commerce platform Rappi that will provide the operator’s customers with additional benefits when using the retailer’s services.
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Suppliers & SCMFortumo provides carrier billing for Movistar España
Movistar España has implemented a carrier-billing platform from mobile commerce company Fortumo.
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PremiumSpain: Movistar intensifies premium approach
Movistar España is aiming to protect its big-spending customer base with VIP customer service benefits, as it continues to pursue a ‘more for more’ strategy. Commercial offering increasingly diversified through new digital services intended to bring Movistar customer relationship into new markets. While protecting its most valuable exclusive content, ...
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Products & ServicesMovistar Chile first LATAM operator to offer carrier-billing for Apple content
Movistar Chile claimed to be the first operator in Latin America to offer its customers carrier-billing for Apple’s digital content.
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PremiumBT upgrades performance management across contact centres
Increasingly UK-based contact centre employees to see performance analysed with customer experience-focused analytics software.
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Products & ServicesMovistar Money reaches wider audience
Telefónica is taking another step forward in the development of a consumer finance business in its home market, opening up the offer of small personal loans to more customers.
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PremiumTelefónica to create original TV content in LatAm
Telefónica is leveraging its experience and presence in Hispanic markets to bolster its video portfolio, and develop as a content aggregator from a position of strength.