All BT Mobile articles
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Financial & PerformancePared-back Plusnet knocked back after axing mobile
Newly fixed-only operator sees customer base drop nearly 30%.
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Financial & PerformanceNew EE must wait five years to be rid of Old BT
New CEO Allison Kirkby re-confirms Jansen/Allera New EE strategy, but BT brand to limp on in Consumer at least until PSTN shutdown, with Plusnet retained as broadband b-brand. ARPU is up, but multiplay elusive as ever, subscribers still being lost, still far from walking the talk. Read more…
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PremiumBT FY22–23: next-gen expectations are high but Consumer treads water
BT heralds decent operational performance despite competitive market.
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PremiumOfcom launches probe after price hike frenzy
UK regulator starts review into UK operators’ inflation‑busting mid‑contract price rises.
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PremiumWholesale adds EE connectivity to Partner Plus
Partner Plus members will be able to sell EE mobile SIMs for the first time.
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PremiumElsewhere in BT Consumer: EE signs up BSL commentators
EE signs up BSL commentators, enters sustainability pact, and supports 5G social tariffs.
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Strategy & ChangeAllera flags big changes ahead under ‘New EE’
BT Consumer CEO says the first chapter of the BT-EE integration process has been completed.
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Strategy & ChangeEE to swallow BT and move “beyond connectivity”
BT Consumer’s two brands set for change as EE takes centre stage. EE to become flagship for converged products and new, “future services”. BT moniker to remain for Enterprise and Global operations as BT Means Business platform kicks on. Simplification, for customers and teams, the name of the game. ...
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Network & InfrastructureBT accelerates Huawei swap-out and sets 2028 full 5G goal
By 2028 EE’s 5G network to reach 90% of landmass and the remainder “on-demand”. Consumer and Network-fronted event intended to stake BT’s claim for national network superiority, and development of a platform for growth. Exacting ESN connectivity demands pinned as a reason for open access caution, but accelerated Huawei ...
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Network & InfrastructureEE spins up spectrum to further 5G ambitions
New licences put to use minutes after being issued, in partnership with Nokia. BT pays an additional £23m after initial low-ball auction, but Group still bagged “an excellent price”, says Consumer CEO Marc Allera. EE open to future spectrum trades as O2 and Vodafone sign their own deal.
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Consumer (B2C)Allera makes mark with BT Consumer “turnaround job”
Latest Business Briefing sees Allera stamp his style on Consumer division, striving to bring a premium sheen to a venerable brand. Multi-play out of fashion and cross-selling in as BT and EE set to play to strengths. New marketing chief Thrane buying in to Group transformation philosophy.
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PremiumBT people moves: former CEOs take roles elsewhere
Ex-CEOs at BT Germany, Global Solutions, and Ireland appointed in new positions. Leadership change at ex-BT Ventures units. New legal roles across the Group.
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PremiumElsewhere in BT Consumer: Carphone exited, finally
Carphone dumped, BT Mobile abandons premium services, BT Sport adds OTT interoperability
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Consumer (B2C)BT ends inflation-only price hikes to fund fibre
CPI + 3.9% set as new price rise formula across BT’s consumer products. Covering increased infrastructure investment is the party line, but move is an awkward reversal of recent commitment to inflation-only increases. Liberty Global’s CEO Fries describes the switch as a “whoops” moment for the rival to his ...
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Suppliers & SCMAmdocs snaps up emerging rival Openet
Amdocs acquisition follows on the heels of a significant Openet coup at EE, highlighting the threat carried by the Irish competitor.
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PremiumElsewhere in BT Consumer: WFH adaptations continue; BT Sport freshens content
COVID-19-led adaptation continues as BT Sport freshens content and go-to-market, and Consumer debuts second line service for work-from-homers.
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PremiumBTwatch roundup - May 2020
Coronavirus response takes shape across all Group entities. BT Consumer takes steps towards splitting with Carphone Warehouse following O2 UK’s recent withdrawal. Openreach boosts East Mids broadband to support home working.
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PremiumEE launches 4G underground
EE switched on 4G connectivity for customers travelling on part of the Jubilee Line on the London Underground.
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Public AffairsOfcom’s quarterly complaints report good news for EE
Ofcom’s quarterly Telecom and Pay TV Complaints report revealed comparatively positive numbers for BT Consumer’s fixed broadband and landline offerings, but mixed results in mobile, with EE excelling compared with a struggling BT Mobile.
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PremiumBT Mobile trials Underground Wi-Fi participation
A limited number of BT Mobile customers were invited to participate in a Wi-Fi trial on the London Underground.