All BT Group articles – Page 52
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Network & InfrastructureOpenreach doubles rural fibre targets
Infrastructure business targets six million premises passed with full-fibre by 2025, aided by recruitment drive and enhanced investment. 4.8 million total premises passed so far, but no word on rural progress. Collaboration with government and fellow builders key to hitting goals.
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Partnerships & AlliancesBT taps into Salesforce on enterprise CX
BT’s Amit Sharma provides insights into the Group’s collaboration with Salesforce on the implementation of Open APIs. Aim is to create a more automated, digitally-led customer experience for enterprises. Project sees adoption of iterative approach, with less ‘big bang’.
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PremiumBT people moves: new Director of Healthcare to lead NHS drive
Sultan Mahmud brought in to lead on NHS partnership and estate digitalisation, drawing on experience as innovation guru in NHS Trusts. Strategy & Transformation team appointments at Consumer. Ex-Vodafone exec appointed Group Treasury Director.
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Strategy & ChangeHöttges takes swipe at rivals over undisciplined “adventures”
DT Chief Executive indicates that spending billions on sports rights is a risky business. Part-DT-owned BT criticised for stretching itself on football content acquisition.
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Strategy & ChangeTM Forum puts skills gap in focus on the Human Factor
Organisation warns that the telecoms industry risks losing the war on attracting new talent.
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Partnerships & AlliancesBT heads to the quantum cloud with Arqit
Group backs QuantumCloud developed by UK startup, which purports to provide QKD security protection to end-point devices over the cloud. BT named exclusive reseller of Arqit’s products in the UK.
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InterviewOpenreach Tech team powers UK fibre build
CTIO Colin Lees shares impact of tech overhaul on network build. More effort on provisioning and repair in three-year transformation project. Openreach owns IT and Network strategy decisions; BT Digital and BT Networks are key suppliers. Three-supplier strategy for FTTP advances with Adtran, Huawei and Nokia.
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Network & InfrastructureCornerstone to pilot City of London 5G upgrade
“City-wide” open access network being explored. Joint venture’s 2017 contract now appears to include 5G. Deployment will depend on the outcome of trials.
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PremiumDestination: new BT; ETA 2026
Jansen again evangelising glorious digital future: five-year timescale reiterated, with promises of peak fibre investment passing and financial nirvana arriving. Stability predicted for FY21–22. Investors more interested in gruel on today’s menu rather than jam promised tomorrow. The court of public opinion may ultimately rule on five-year tax dodge. ...
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Public AffairsBT re-enters union talks, with strike action looming large
BT gets “serious” in negotiations with CWU and is said to have halted redundancies — for now. Union looking to secure assurances on job security for “all” members. Proposed ballot to go ahead in early-June if talks come to nothing.
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Digital ReportsBTwatch Report #324 – May 2021
Key stories include: BT Sport warms up for sale | Sourced flaunts digital smarts | Quantum apocalypse nears | Vena targets production ‘evolution’ | Fortinet secures SD-WAN.
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PeopleInglis out as BT continues Board refresh
Another Board change as Mike Inglis, six-year Non-Executive Director, readies for his departure later this year. Sara Weller to (partly) fill his shoes on committees.
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Suppliers & SCMBT buys into blockchain-based vendor monitoring group
Tech-led transformation of telco’s procurement operations continues via adoption of IBM-backed Trust Your Supplier system. Group joins Vodafone, DT, and Verizon in backing new scheme. Move support category-aligned setup of standalone ProcureCo in Dublin.
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Network & InfrastructureBT warns “Quantum Apocalypse” might happen in 2024
Optical research expert says quantum computers could crack current public-key cryptosystems within a few years. Ubiquitous fibre connectivity particularly vulnerable to attack. BT sees QKD — “fighting quantum with quantum” — as key in safeguarding national critical infrastructure.
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Products & ServicesVena: BT launches “smart” broadcast network
BT Media & Broadcast division unveils Vena as end-to-end broadcast platform. Enabling remote production at core of new service, reflecting expedited industry-wide transition during pandemic. Two “major broadcasters” already on the books. Evolution pending in existing Media & Broadcast partnerships.
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Network & InfrastructureOpenreach offers a hand in all-IP migration
InfraCo launches Call Waiting List as part of analogue shutdown educational campaign. Customers encouraged to sign up for guidance and advice on digital migration, in bid to hang up analogue lines by the end of 2025.
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Products & ServicesPlusnet set to join FTTP party
BT-owned service provider to roll out FTTP-based broadband offering later in 2021, with “new” wireless router on the way too.
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Consumer (B2C)Consumer moves up a gear on customer support
Bridget Lea keen to enhance engagement with customers, at home or in-store. New ‘door-to-door’ device repair service set for launch. Division attempting to ensure service resilience, with post-pandemic consumer habits under watchful eye.
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Partnerships & AlliancesBT Wholesale opens Partner Plus programme
New programme launched with myriad growth opportunities attached. Much in-demand brand-association rights promised for those deemed “eligible”. Long-time partner Spitfire named as Wholesale’s first “Elite” partner.
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Partnerships & AlliancesBT edges towards virtual reality
Group engagement in multiple digital twin projects signals rising interest in services that exploit new AR, VR, and mixed reality technologies.