All BT Consumer articles
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PeopleAllera exits BT with ‘New EE’ story half-written, Gillies may turn the page
BT Consumer boss, and the face of the Group’s flagship New EE brand, set to depart at end of March 2025. Bell Canada’s Claire Gillies is to take his place. Move marks next management shake-up as Kirkby continues to implement new BT agenda…
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Weekly BriefingsBTwatch Weekly: earnings add to Kirkby’s optimism
Latest from BT as CEO Allison Kirkby uses drab half-year results to cast vision for the future; Business prepares for Global divestment; Openreach beats fibre expectations; BT riled as Vodafone–Three merger nears…
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Financial & PerformanceIn-depth: change is coming at BT, ‘trust me’
Q2/H1 FY24-25: Group CEO Allison Kirkby calls on investors to ‘trust me’ in wait for promised turnaround as revenue falters in first half of the year.
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Financial & PerformanceKirkby ‘convinced’ of BT strategic plan despite scale of challenge
Q2/H1 FY24-25: BT CEO Allison Kirkby now settled into role and aware of mountain to climb, but no less confident of the Group’s strategic direction.
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Financial & PerformanceSpend: BT past its peak, transformation agenda in full flow
Q2/H1 FY24-25: BT capex drops as Openreach fibre build keeps spend in check.
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Financial & PerformanceGuidance: BT lowers expectations
Q2/H1 FY24-25: BT Group revises revenue outlook for the year from growth to decline.
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Financial & PerformanceBT Consumer promises long-term growth revenue, but where from?
H1 FY24–25: Consumer suffering a hangover from several years of inflation‑fuelled excess, but expects to regain health before year is out…
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Weekly BriefingsBTwatch Weekly: more B2B sell-off reports pose questions for future of Business
Latest from BT as B2B slim-down continues; minority owner DT sees emerging ‘options’ for 12% stake; and Openreach sets about Nokia Altiplano deployment…
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PeopleBT Peoplewatch: B2B shake-up continues
25+ senior and strategic movers across BT, including another set of newcomers to the Business leadership team; GenAI lead heads off; and EE’s chief marketer leaves for Nuuday…
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Weekly BriefingsBTwatch Weekly: BT takes aim at competitors
Latest from BT and its ecosystem as the Group takes flak for advertising practices, puts more effort into its anti-Vodafone–Three merger campaign, and cools talk of Deutsche Telekom’s latest API play…
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Financial & PerformancePared-back Plusnet knocked back after axing mobile
Newly fixed-only operator sees customer base drop nearly 30%.
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PeopleBT Peoplewatch: Wholesale in transition as Business evolves
20+ senior and strategic changes at BT, including: more exits from BT Wholesale; fresh engineering setup at Openreach; architecture leadership moves; and strategic transformation appointments at Group and Business…
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Products & ServicesBT gets MAUD on air via Edgio CDN deal
BT’s efficient, ‘sustainable’ multicast-assisted transmission tech readies for live trials on EE TV platform.
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PeopleBT Peoplewatch: high-profile exits at Group, Openreach, amidst digital imports
20+ senior and strategic changes at BT, including a transformation guru brought in from KPN to lead Business recovery; policy and regulation in focus at Group level; IT architecture swaps at Digital; and convergence expertise imported to support EE ambitions…
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Weekly BriefingsBTwatch Weekly: CEO claims ‘solid start’ but warns of tumultuous year to come
Latest from BT and its interests, including: a Q1 report that tees up plenty of turbulence to come, but with a recovery scheduled within the next 18 months; a massive ESN contract in the works with BT despite equally substantial delays in recent years; and new digs for the former CEO…
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Network & InfrastructureEE handed £1.85bn ESN top-up, 5G SA upgrade
UK Home Office to award massive Emergency Services Network transition contract. ’Progress’ so far blocks competition and earns EE the deal, despite ten-year, £10bn+ programme delay…
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Financial & PerformanceBT Q1 FY25 Highlights: Kirkby claims solid start despite performance wobbles
CEO Allison Kirkby assures of a ‘solid’ start to the FY, but trouble at Business and Consumer suggest challenge ahead.
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Financial & PerformanceBT Q1 FY25 In-depth: adjusting to changing competitive landscape
Group revenue falls as competition proves fierce and challengers pinch subscribers. The usual trouble at Business, new headaches at Consumer, and reliable performer Openreach presents questions of its own…
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Financial & PerformanceBT Q1 FY25 Spend: more to do as headcount cull pays off
Cost transformation on track but with plenty still to come.
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Financial & PerformanceBT Q1 FY25 Guidance: on track despite Consumer fumble
Performance as broadly expected, and more challenge to come.