All BT Consumer articles
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Strategy & ChangeVodafone–Three MergeCo looking to TV for convergence boost — report
Soon-to-be-combined operators said to be exploring TV subscription options as part of plan to poach customers, ramp up convergence.
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Weekly BriefingsBTwatch Weekly: BT braced as network tech moves from hype to reality
Latest from BT as Harmeen Mehta joins BT partner Equinix; Group eyes network edge as the tech nears maturity; legal headaches continue as EE fights overcharging class action; UK fibre scene spotlighted as Openreach competition changes shape…
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Weekly BriefingsBTwatch Weekly: overseas dealmaking, domestic lobbying
Latest from around BT as Orange and AT&T are reported to be in talks regarding an international asset optimisation deal; UK regulation in focus for Ofcom, Openreach, and its long tail of altnet competitors; 5G SA rolls on; and BT pairs with peers to fulfil PSTN obligations…
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PeopleBT Peoplewatch: ESN team fills out; Openreach names fibre newcomers
Latest strategic and senior changes at BT and Openreach, including a new ESN operations lead; Fibre First swaps; a TOTSCo departure; and overseas changes as BT Business doubles down on the UK…
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Weekly BriefingsBTwatch Weekly: BT’s branding u-turn; EE leads renewed ESN charge
Latest from BT and its ecosystem, including a reversal of BT’s consumer branding strategy; new timelines for the Emergency Services Network migration; and next phase of MAUD testing lined up…
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MarketingBT brand to retain consumer spot after strategy rethink
BT to keep titular brand running alongside EE in the consumer space, reversing a decision to scrap the BT marque. Move reportedly made to retain “older customers” familiar with legacy branding, as BT faces imminent migration of customers onto newer services…
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Weekly BriefingsBTwatch Weekly: vendor deals aplenty as BT promotes partners
Latest from BT in a week in which Optiva, RingCentral, Equinix, Cisco, and more are namechecked in expanded or extended deals; Openreach CEO gets on the EV campaign trail; BT wins payout from dismissed class action appeal; more…
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PeopleBT Peoplewatch: B2B shaken up, ExCo slimmed down
20+ senior and strategic changes across the Group, including: Corporate & Brand lead leaves the top team after just six months; Business overhaul continues; VM O2 exec brought in to lead Mobile at EE; more from the Etc. and innovation fall out…
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Weekly BriefingsBTwatch Weekly: sowing XGS-PON seeds; Group restructure advances
Latest from BT, including a rejigged innovation proposition as Tom Guy exits; sale confirmed for Irish enterprise and wholesale business; divestment reportedly in the works for TNT Sports stake; plus more from Openreach and Nokia, diversity and inclusion commitment changes, and new offices in Scotland…
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M&ABT kicks off talks to exit TNT Sports venture — report
Group reportedly at early stages of discussions to offload 50% stake in venture to Warner Bros. Discovery. Move previously hinted at by BT chief Allison Kirkby, as part of strategy to remove non-core distractions from the operator…
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Weekly BriefingsBTwatch Weekly: patience required after more mixed results
Latest from BT, including an in-depth look at the Group’s Q3 earnings, the new BT Business CEO, and Openreach’s broadband vulnerability; Ireland divestment confirmed; rural Scotland build rolls on; more…
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Financial & PerformanceBT Q3 Spend: savings on track thanks to job cuts, network upgrades
Q3 FY24–25: Efficiencies delivered through headcount cull and fibre migrations, with BT on track to hit financial savings targets…
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Financial & PerformanceBT Q3 In-depth: talk is good, but seeing will be believing
Q3 FY24–25: CEO Allison Kirkby remains optimistic about FY despite shaky Q3, but goalpost-moving last quarter left expectations low. The headlines are much the same: Consumer’s woe; Business’s rebirth; Openreach’s fibre charge. While the latter is still BT’s source of good news, there are awkward questions over each of the Group’s CFUs…
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Financial & PerformanceBT Q3 Highlights: is the tanker beginning to turn?
Q3 FY24–25: 12-months in and CEO Allison Kirkby continues to impose herself on the Group with yet more executive changes, but the needle on KPIs has scarcely twitched. Management remains optimistic about prospects at Consumer and Openreach, but latest Business reboot smacks of overseas defeat, as Q3 trading update builds on now-familiar ‘wait and see’ mantra…
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Financial & PerformanceIn depth: Openreach line losses accelerate, fibre gaps widen as strategic vulnerability
Q3 FY24–25: BT’s wholesale division again reports strong financials and record fibre build, but a deeper look reveals a worrying trend of accelerating line losses. This analysis delves into the implications of altnet and Project Gigabit competition, eroding historic market dominance.
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Weekly BriefingsBTwatch Weekly: healthtech flatlines; real-world network slicing
Latest from BT and its ecosystem as Etc. shutters healthtech and resets EV charging; BT’s Division X marks network slicing milestone; 2G closure prep work begins; and EE learns its ESN vendor peers…
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Weekly BriefingsBTwatch Weekly: AI leadership overhaul; Openreach turns to intent-based networking
Latest from BT as New Year people changes make for evolution at BT Digital; Openreach taps government grant funding for more rural fibre contracts; India promoted as more than just an engineering outpost; and Nokia takes a central spot in Openreach SDN…
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PeopleBT Peoplewatch: Group brings in more consultancy high-flyers
30+ senior and strategic moves across BT and its ecosystem, including another handful of joiners from EY and McKinsey to lead the transformation agenda; another significant Data & AI switch; security swaps in Europe; and a pair of BT Defence changes…
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Weekly BriefingsBTwatch Weekly: full fibre flying, NaaS launch imminent
Latest from BT and its ecosystem, including more Project Gigabit contracts for Openreach; a strong showing in Clive Selley’s 2024 review; Colin Bannon promotes Global Fabric potential in AI age; and more…
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Weekly BriefingsBTwatch Weekly: ‘in transition’ BT ends year on a high
Latest from BT as new Wholesale MD lays out her priorities; Sprinklr tie-up bears first fruit; asset-light international strategy picks up; and BT walks away unscathed from landmark £1bn+ class action case…