All BT Consumer articles
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Weekly Briefings
BTwatch Weekly: AI leadership overhaul; Openreach turns to intent-based networking
Latest from BT as New Year people changes make for evolution at BT Digital; Openreach taps government grant funding for more rural fibre contracts; India promoted as more than just an engineering outpost; and Nokia takes a central spot in Openreach SDN…
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People
BT Peoplewatch: Group brings in more consultancy high-flyers
30+ senior and strategic moves across BT and its ecosystem, including another handful of joiners from EY and McKinsey to lead the transformation agenda; another significant Data & AI switch; security swaps in Europe; and a pair of BT Defence changes…
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Weekly Briefings
BTwatch Weekly: full fibre flying, NaaS launch imminent
Latest from BT and its ecosystem, including more Project Gigabit contracts for Openreach; a strong showing in Clive Selley’s 2024 review; Colin Bannon promotes Global Fabric potential in AI age; and more…
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Weekly Briefings
BTwatch Weekly: ‘in transition’ BT ends year on a high
Latest from BT as new Wholesale MD lays out her priorities; Sprinklr tie-up bears first fruit; asset-light international strategy picks up; and BT walks away unscathed from landmark £1bn+ class action case…
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Public Affairs
BT beats landmark class action case, cleared of unfair pricing
Competition Appeal Tribunal dismisses first-of-its-kind collective class action against BT, having found it to be charging ‘excessive’, but not ‘unfair’, prices.
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Weekly Briefings
BTwatch Weekly: security in focus at Business, exec changes at EE
Latest from BT as a news emerges of a security breach at Business; more strategic people moves across the Group; and another ESN contract nears, with BT said to be out of the running. More from Openreach, EE, elsewhere…
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People
BT Peoplewatch: Group appoints two execs to manage Big Tech alliances
20+ senior and strategic moves in and around BT, including new faces to lead the Group’s Big Tech and hyperscaler alliances at Group level and in Business. Plus, all change for Consumer/EE exec team and transformation appointments at Consumer and Business. Plenty more…
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Weekly Briefings
BTwatch Weekly: BT falls back from venturing foray
Latest from BT, including the sale of an equity stake in startup Distributed; Marc Allera’s imminent exit; the introduction of a ‘common language’, in the words of Campbell McClean; and another boardroom newcomer…
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People
Allera exits BT with ‘New EE’ story half-written, Gillies may turn the page
BT Consumer boss, and the face of the Group’s flagship New EE brand, set to depart at end of March 2025. Bell Canada’s Claire Gillies is to take his place. Move marks next management shake-up as Kirkby continues to implement new BT agenda…
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Weekly Briefings
BTwatch Weekly: earnings add to Kirkby’s optimism
Latest from BT as CEO Allison Kirkby uses drab half-year results to cast vision for the future; Business prepares for Global divestment; Openreach beats fibre expectations; BT riled as Vodafone–Three merger nears…
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Financial & Performance
Kirkby ‘convinced’ of BT strategic plan despite scale of challenge
Q2/H1 FY24-25: BT CEO Allison Kirkby now settled into role and aware of mountain to climb, but no less confident of the Group’s strategic direction.
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Financial & Performance
In-depth: change is coming at BT, ‘trust me’
Q2/H1 FY24-25: Group CEO Allison Kirkby calls on investors to ‘trust me’ in wait for promised turnaround as revenue falters in first half of the year.
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Financial & Performance
Spend: BT past its peak, transformation agenda in full flow
Q2/H1 FY24-25: BT capex drops as Openreach fibre build keeps spend in check.
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Financial & Performance
Guidance: BT lowers expectations
Q2/H1 FY24-25: BT Group revises revenue outlook for the year from growth to decline.
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Financial & Performance
BT Consumer promises long-term growth revenue, but where from?
H1 FY24–25: Consumer suffering a hangover from several years of inflation‑fuelled excess, but expects to regain health before year is out…
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Weekly Briefings
BTwatch Weekly: more B2B sell-off reports pose questions for future of Business
Latest from BT as B2B slim-down continues; minority owner DT sees emerging ‘options’ for 12% stake; and Openreach sets about Nokia Altiplano deployment…
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People
BT Peoplewatch: B2B shake-up continues
25+ senior and strategic movers across BT, including another set of newcomers to the Business leadership team; GenAI lead heads off; and EE’s chief marketer leaves for Nuuday…
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Weekly Briefings
BTwatch Weekly: BT takes aim at competitors
Latest from BT and its ecosystem as the Group takes flak for advertising practices, puts more effort into its anti-Vodafone–Three merger campaign, and cools talk of Deutsche Telekom’s latest API play…
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Financial & Performance
Pared-back Plusnet knocked back after axing mobile
Newly fixed-only operator sees customer base drop nearly 30%.
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People
BT Peoplewatch: Wholesale in transition as Business evolves
20+ senior and strategic changes at BT, including: more exits from BT Wholesale; fresh engineering setup at Openreach; architecture leadership moves; and strategic transformation appointments at Group and Business…