All BT Business articles
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Innovation (R&D)
BT further sharpens networks focus with innovation strategy shift
MWC 2025: BT Business director Hena Jalil outlines shift in innovation approach to align with broader shift to focus on connectivity rather than non-core verticals. Group continues to build AI expertise in search of new network features and products.
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Products & Services
BT braced for 5G ‘reawakening’ as mature use-cases emerge
BT Business Chief Commercial Officer Kerry Small expects a “coming second wave” of 5G for enterprise as PoCs evolve into scalable products.
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Products & Services
BT’s Global Fabric NaaS goes live with ‘growing’ customer, services pipeline
Switch flicked on network-as-a-service platform, with inaugural Global Fabric Internet service launched for initial customers.
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Weekly Briefings
BTwatch Weekly: vendor deals aplenty as BT promotes partners
Latest from BT in a week in which Optiva, RingCentral, Equinix, Cisco, and more are namechecked in expanded or extended deals; Openreach CEO gets on the EV campaign trail; BT wins payout from dismissed class action appeal; more…
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Network & Infrastructure
BT weaves Equinix into expanding Global Fabric platform
Network-as-a-service platform deployed at 30 Equinix data centres, with another ten in the offing.
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People
BT Peoplewatch: B2B shaken up, ExCo slimmed down
20+ senior and strategic changes across the Group, including: Corporate & Brand lead leaves the top team after just six months; Business overhaul continues; VM O2 exec brought in to lead Mobile at EE; more from the Etc. and innovation fall out…
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Suppliers & SCM
BT taps Cisco AI know-how for UK-wide office spruce-up
Cisco Spaces built into BT’s Better Workplace real estate redevelopment scheme as Group eyes dark compute and AI in the network opportunities…
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Weekly Briefings
BTwatch Weekly: sowing XGS-PON seeds; Group restructure advances
Latest from BT, including a rejigged innovation proposition as Tom Guy exits; sale confirmed for Irish enterprise and wholesale business; divestment reportedly in the works for TNT Sports stake; plus more from Openreach and Nokia, diversity and inclusion commitment changes, and new offices in Scotland…
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Weekly Briefings
BTwatch Weekly: patience required after more mixed results
Latest from BT, including an in-depth look at the Group’s Q3 earnings, the new BT Business CEO, and Openreach’s broadband vulnerability; Ireland divestment confirmed; rural Scotland build rolls on; more…
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M&A
BT offloads Irish B2B unit to Cordiant’s Speed Fibre
BT strikes deal with investment group to sell enterprise and wholesale units to Speed Fibre, with completion expected later this year. Move advances CEO Allison Kirkby’s agenda to pare back BT’s international presence, following earlier news of Irish data centre sale…
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Financial & Performance
BT Q3 Spend: savings on track thanks to job cuts, network upgrades
Q3 FY24–25: Efficiencies delivered through headcount cull and fibre migrations, with BT on track to hit financial savings targets…
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Financial & Performance
BT Q3 In-depth: talk is good, but seeing will be believing
Q3 FY24–25: CEO Allison Kirkby remains optimistic about FY despite shaky Q3, but goalpost-moving last quarter left expectations low. The headlines are much the same: Consumer’s woe; Business’s rebirth; Openreach’s fibre charge. While the latter is still BT’s source of good news, there are awkward questions over each of the Group’s CFUs…
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Financial & Performance
BT Q3 Highlights: is the tanker beginning to turn?
Q3 FY24–25: 12-months in and CEO Allison Kirkby continues to impose herself on the Group with yet more executive changes, but the needle on KPIs has scarcely twitched. Management remains optimistic about prospects at Consumer and Openreach, but latest Business reboot smacks of overseas defeat, as Q3 trading update builds on now-familiar ‘wait and see’ mantra…
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Strategy & Change
BT names UK Business boss as domestic focus steps up a level
Vision for homeland-centric BT advances as UK Business inaugurated with Jon James poached to lead, veteran Bas Burger redeployed to MNC ‘optimisation’ (or offload). CEO Allison Kirkby’s career has criss-crossed James’, including tenure as Nordic CEOs, private equity, NetCo-ServCo and transformer experience. Completing circle, BT’s Christian Thrane succeeded James at Nuuday…
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Weekly Briefings
BTwatch Weekly: collaboration key to Group’s innovation, transformation
Latest from BT and its ecosystem, including a call for quantum collaboration; EY, Pega tie-up on SMB channel transformation; legacy migration progress; and Q3 trading update build up…
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Strategy & Change
BT seeking SMB gains with EY insight, Pega platforms
Under the hood: how BT worked with EY and Pega to achieve a 360-degree customer view, implementing AI-powered propensity models, data-driven decisioning and hyper-personalisation to step up SMB engagement.
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Weekly Briefings
BTwatch Weekly: healthtech flatlines; real-world network slicing
Latest from BT and its ecosystem as Etc. shutters healthtech and resets EV charging; BT’s Division X marks network slicing milestone; 2G closure prep work begins; and EE learns its ESN vendor peers…
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Strategy & Change
BT shuts healthtech incubator as digital unit Etc. changes shape
‘Startup from within’ Etc. refocuses on a handful of more promising verticals, leaving healthtech out of future plans and prompting a change of tack for EV R&D. Comes amid wider innovation and incubation change at BT Group…
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Weekly Briefings
BTwatch Weekly: AI leadership overhaul; Openreach turns to intent-based networking
Latest from BT as New Year people changes make for evolution at BT Digital; Openreach taps government grant funding for more rural fibre contracts; India promoted as more than just an engineering outpost; and Nokia takes a central spot in Openreach SDN…
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People
BT Peoplewatch: Group brings in more consultancy high-flyers
30+ senior and strategic moves across BT and its ecosystem, including another handful of joiners from EY and McKinsey to lead the transformation agenda; another significant Data & AI switch; security swaps in Europe; and a pair of BT Defence changes…