All BT Business articles
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Financial & Performance
BT Q3 Spend: savings on track thanks to job cuts, network upgrades
Q3 FY24–25: Efficiencies delivered through headcount cull and fibre migrations, with BT on track to hit financial savings targets…
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Financial & Performance
BT Q3 In-depth: talk is good, but seeing will be believing
Q3 FY24–25: CEO Allison Kirkby remains optimistic about FY despite shaky Q3, but goalpost-moving last quarter left expectations low. The headlines are much the same: Consumer’s woe; Business’s rebirth; Openreach’s fibre charge. While the latter is still BT’s source of good news, there are awkward questions over each of the Group’s CFUs…
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Financial & Performance
BT Q3 Highlights: is the tanker beginning to turn?
Q3 FY24–25: 12-months in and CEO Allison Kirkby continues to impose herself on the Group with yet more executive changes, but the needle on KPIs has scarcely twitched. Management remains optimistic about prospects at Consumer and Openreach, but latest Business reboot smacks of overseas defeat, as Q3 trading update builds on now-familiar ‘wait and see’ mantra…
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Strategy & Change
BT names UK Business boss as domestic focus steps up a level
Vision for homeland-centric BT advances as UK Business inaugurated with Jon James poached to lead, veteran Bas Burger redeployed to MNC ‘optimisation’ (or offload). CEO Allison Kirkby’s career has criss-crossed James’, including tenure as Nordic CEOs, private equity, NetCo-ServCo and transformer experience. Completing circle, BT’s Christian Thrane succeeded James at Nuuday…
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Weekly Briefings
BTwatch Weekly: collaboration key to Group’s innovation, transformation
Latest from BT and its ecosystem, including a call for quantum collaboration; EY, Pega tie-up on SMB channel transformation; legacy migration progress; and Q3 trading update build up…
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Strategy & Change
BT seeking SMB gains with EY insight, Pega platforms
Under the hood: how BT worked with EY and Pega to achieve a 360-degree customer view, implementing AI-powered propensity models, data-driven decisioning and hyper-personalisation to step up SMB engagement.
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Weekly Briefings
BTwatch Weekly: healthtech flatlines; real-world network slicing
Latest from BT and its ecosystem as Etc. shutters healthtech and resets EV charging; BT’s Division X marks network slicing milestone; 2G closure prep work begins; and EE learns its ESN vendor peers…
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Strategy & Change
BT shuts healthtech incubator as digital unit Etc. changes shape
‘Startup from within’ Etc. refocuses on a handful of more promising verticals, leaving healthtech out of future plans and prompting a change of tack for EV R&D. Comes amid wider innovation and incubation change at BT Group…
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Weekly Briefings
BTwatch Weekly: AI leadership overhaul; Openreach turns to intent-based networking
Latest from BT as New Year people changes make for evolution at BT Digital; Openreach taps government grant funding for more rural fibre contracts; India promoted as more than just an engineering outpost; and Nokia takes a central spot in Openreach SDN…
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People
BT Peoplewatch: Group brings in more consultancy high-flyers
30+ senior and strategic moves across BT and its ecosystem, including another handful of joiners from EY and McKinsey to lead the transformation agenda; another significant Data & AI switch; security swaps in Europe; and a pair of BT Defence changes…
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Weekly Briefings
Telefónicawatch Briefing: Germany glitches, Hispam headaches
2025 begins with Telefónica and rivals facing question marks over political and regulatory direction in Europe’s largest market, amid looming elections and continuing squabbles over distribution of spectrum in various bands. Read more…
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Weekly Briefings
BTwatch Weekly: full fibre flying, NaaS launch imminent
Latest from BT and its ecosystem, including more Project Gigabit contracts for Openreach; a strong showing in Clive Selley’s 2024 review; Colin Bannon promotes Global Fabric potential in AI age; and more…
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Strategy & Change
Global Fabric: BT’s ‘biggest bet’ will be ticket to ride AI wave
BT Business CTO Colin Bannon has positioned NaaS proposition Global Fabric as the Group’s route to benefiting from an incoming wave of AI RoI.
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Weekly Briefings
BTwatch Weekly: ‘in transition’ BT ends year on a high
Latest from BT as new Wholesale MD lays out her priorities; Sprinklr tie-up bears first fruit; asset-light international strategy picks up; and BT walks away unscathed from landmark £1bn+ class action case…
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Products & Services
BT targeting healthcare with collaborative approach
BT registering new hy healthtech trademark, as Etc. incubator develops niche with partners.
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M&A
BT advances asset-light strategy with Irish data centre sale
Equinix agrees to acquire BT Ireland’s data centre business following rumours of a wider Irish divestment; Group CEO Allison Kirkby ramps up her ‘get lean’ agenda beyond UK connectivity…
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Weekly Briefings
BTwatch Weekly: security in focus at Business, exec changes at EE
Latest from BT as a news emerges of a security breach at Business; more strategic people moves across the Group; and another ESN contract nears, with BT said to be out of the running. More from Openreach, EE, elsewhere…
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Enterprise (B2B)
BT set to miss out on £895m ESN services deal — report
IBM–Samsung bid expected to be preferred over BT–Leonardo for Emergency Services Network IT services contract. Public sector remains BT Business’s biggest earner, but management notes impact of new government…
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People
BT Peoplewatch: Group appoints two execs to manage Big Tech alliances
20+ senior and strategic moves in and around BT, including new faces to lead the Group’s Big Tech and hyperscaler alliances at Group level and in Business. Plus, all change for Consumer/EE exec team and transformation appointments at Consumer and Business. Plenty more…
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Weekly Briefings
BTwatch Weekly: BT falls back from venturing foray
Latest from BT, including the sale of an equity stake in startup Distributed; Marc Allera’s imminent exit; the introduction of a ‘common language’, in the words of Campbell McClean; and another boardroom newcomer…