AI & Automation – Page 11
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InterviewInterview: Orange Wholesale chief says hyperscalers, cloud, AI fundamentally changing subsea cable
In an exclusive interview with TelcoTitans, Michaël Trabbia, CEO of freshly-reconfigured €7.4bn Orange Wholesale, highlights how the transatlantic currently dominates strong subsea investment (Pacific, Africa also in the frame), with hyperscalers (except Apple) key drivers on major routes. And much more…
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Strategy & ChangeSievert: T-Mobile to embrace AI and data in ‘post-Sprint integration era’
Operator plans to take advantage of new software tech to “re‑craft” company.
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Partnerships & AlliancesDeutsche Telekom and SK Telecom to develop telco-tailored AI digital assistant platform
Latest agreement stems from SKT’s partnership with US-based AI specialist Anthropic on multilingual large language models, for the benefit of DT-backed Global Telco AI Alliance.
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Strategy & ChangeBlackstone targets ‘compelling’ digital infra gains
Investment behemoth wants to more than double the value of its infrastructure business, aided by AI-fuelled growth in data centre capacity and other digital assets.
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Strategy & ChangeBT Business to slash product portfolio as CEO Burger lifts lid on strategy
B2B division to “do fewer things” in bid to drive efficiency, focus on customer outcomes, seek growth.
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Network & InfrastructureVodafone revamps monitoring capabilities with Celfocus as it eyes billion IoT devices mark
Artificial intelligence, machine learning and sub-second processing capabilities introduced into Vodafone’s monitoring of IoT core services connectivity for oversight of hundreds of millions of IoT connections. Upgrade driven by need to address client frustration over slow fault resolution, as well as internal desire for efficiency improvement. Scalability also key: ...
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Enterprise (B2B)BT brings new Fabric to market with fully programmable NaaS
Operator looks to tap enterprise interest in ‘cloud-first’ approach with Global Fabric, a platform to bridge the gap between multiple clouds.
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InterviewOrange Business puts Microsoft 365 Copilot through its paces
Enterprise services unit invited to join early-access programme for GenAI tool.
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Products & ServicesIn depth: BT’s Kevin Lee on Aimee becoming EE’s AI ‘superhero’
BT Consumer Chief Digital Officer Kevin Lee tells the story of Aimee’s journey from fledgeling with “limited skillset”, to becoming EE’s ‘superhero’. Exec highlights importance of Aimee as a co-pilot for EE customer support, with operator aiming to assist all agent conversations with chatbot beyond 2025.
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PremiumElsewhere in BT Consumer: EE to update scam, spam prevention tech
EE to update scam, spam prevention tech.
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EventwatchDeutsche Telekom calls for industry support to solve challenges of driving AI at scale
During Fyuz, DT’s Jochen Appel said that “the question is not ‘where do we use AI’; the question is, ‘where do we not use it’?
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Partnerships & AlliancesBT takes ‘first step’ in Google Cloud cybersecurity partnership
Pair extend partnership to the realm of cybersecurity, with BT becoming official reseller of Google Chronicle-based Autonomic Security Operations offering.
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Partnerships & AlliancesDT ties with AWS, VMware to develop global enterprise network
Partners use Deutsche Telekom´s global mobile networks and AWS backbone, along with Mavenir-supplied RAN.
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Venturing & InvestmentsTomorrow Street goes transatlantic for full SCALEUP X cohort
Vodafone–Technoport JV finalises list of 20 scaleups on 2023 iteration of acceleration programme.
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Strategy & ChangeT-Systems’ technology chief calls for caution around GenAI
T-Systems’ CTO Marc Palmer urges organisations to install “guardrails” around highly disruptive generative AI.
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M&ATelefónica ‘weighs up’ Tech stake sale
Group said to be considering partial sale of B2B digital services arm, with the unit valued at more than €2bn.
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Innovation (R&D)BT’s Ben Clinch on data modelling and pulling back the GenAI ‘magic curtain’
Principal Enterprise Architect Ben Clinch warns of misconception that developments in generative AI have removed the need to curate and prepare data.
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Products & ServicesVodafone Turkey gives TOBi a voice as automation drive continues
New feature intended to strengthen chatbot’s ease of use and minimise difference in customer experience between digital assistant and live representative.
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EventwatchT-Mobile will ‘lean into’ wireless partnerships, vows wholesale chief
T-Mobile Wholesale chief says it is “open for business” for Wireless-as-a-Service tie-ups, targeting IoT players, MVNOs, and startups. Partner-focused tech stack readied after BSS overhaul with Netcracker. AI- and Web3 - enabled services seen as offering fresh wave of growth opportunity. Alongside IT revamp, T-Mobile has refined go-to-market ...
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InterviewInterview: BT's Lisa Perkins on net-zero beyond the low hanging fruit
Director of Adastral Park speaks with TelcoTitans about BT’s sustainability R&D and the challenges of hitting net-zero targets.