All TelcoTitans.com articles in Vodafonewatch #234
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Innovation (R&D)Vodafone sees meaningful impact as AI hits CX and beyond
Operator’s AI director highlights significant improvements in CX for its chatbot users as multi-vendor AI raises standards and delivers consistency, also driving 20% lift in procurement efficiency. Ensuring usable and accessible data can be the biggest cost…
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Financial & PerformanceIndia’s Vi boosted by talk of more government debt relief
Troubled Indian operator reportedly set to get another leg up in its bounce-back effort as government considers dismissing INR 1tn+ of AGR dues…
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Weekly BriefingsVodafonewatch Weekly: partners in place for DRC, India network expansion
Latest from Vodafone, including launch of new Vodacom–Orange towers JV in the DRC; network automation deal ahead of Vi’s 5G switch-on; gov-funded contracts secured in the UK; more…
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Partnerships & AlliancesVi preps 4G, 5G network automation with HCLSoftware
Indian telco automates multi-vendor 4G and 5G networks with AI tools. CTO Jagbir Singh expects service improvements and lower network operating costs through partnership.