AI & Automation
All the latest insight, news and analysis around Artificial intelligence (AI), Machine Learning (ML) and automation technology across telecoms and digital infra.
Innovation (R&D)
Vodafone sees meaningful impact as AI hits CX and beyond
Operator’s AI director highlights significant improvements in CX for its chatbot users as multi-vendor AI raises standards and delivers consistency, also driving 20% lift in procurement efficiency. Ensuring usable and accessible data can be the biggest cost…
People
Brookfield picks long-time CEO Bruce Flatt as Chair
Canadian investment group selects Flatt as Chair after Mark Carney departs to pursue political ambitions. Flatt says the firm will continue driving current investment strategy, which includes focus on digital infra and energy transition…
Strategy & Change
Is UK’s AI Action Plan under-powered?
UK government unveils aspirational plan for growing the AI sector, with a partner sought for a new data centre in its first AI Growth Zone, but questions remain about the power capacity to underpin the impending data and AI explosion…
Partnerships & Alliances
Vi preps 4G, 5G network automation with HCLSoftware
Indian telco automates multi-vendor 4G and 5G networks with AI tools. CTO Jagbir Singh expects service improvements and lower network operating costs through partnership.
Partnerships & Alliances
Telefónica adds Siemens to Industry 4.0 solutions mix
Spain-focused partnership aims to bring coherence to factories’ IT and networks estates, using meld of Siemens and Telefónica tech.
