All ISS articles
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Public AffairsRuling looms in DT’s €80m outsourcing row
ISS, DT’s facilities management supplier in Germany, indicates a tribunal ruling on long-running disagreement between the pair is close.
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Suppliers & SCMFinal hearing on DT’s €80m outsourcing dispute tabled for July
ISS, DT’s facilities management supplier in Germany, updates on long-running disagreement centring on major, long-term deal gained with operator in late-2010s. Danish outsourcer caveats cash flow forecast for FY25 amid uncertainty over proceedings’ outcome. Final arbitration hearing now tabled for July.
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Public AffairsUnion demands 12% wage hike at Deutsche Telekom
Negotiations on 2024 collective wage agreement likely to run until May, if not longer.
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Public AffairsDT ‘withholding payments’ on giant outsourcing deal, amid dispute
ISS, DT’s facilities management supplier in Germany, flags it could take a €80m hit to cash flow this year after the seeing place a halt on certain deal payments. The move comes amid ongoing contractual disagreement between the two groups and is the latest in a long line of headaches ISS has faced since taking on the FM job.
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PremiumDT’s facilities partner ISS initiates arbitration over deal dispute
Outsourcer indicates contractual disagreement with DT over huge FM deal not yet resolved, and entering arbitration. Dispute overhangs progress being made by ISS in turnaround of hitherto-unprofitable contract. Breakeven achieved on DT engagement in FY22, on schedule — removing long-running drag on ISS financial performance.
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PremiumVM O2 extends facilities management contract with ISS
Renewed agreement sees ISS UK & Ireland commit to delivery of total FM service across VM O2’s UK infrastructure.
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Suppliers & SCMISS pushes on with DT deal reset despite ‘disagreements’
Outsourcing giant reassures on long-running plan to bring German facilities deal into profitability.
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PeopleISS UK&I CEO to drop Openreach Non-Exec role
Liz Benison departs to focus on regional CEO role at Openreach partner ISS. Ceeney named as her replacement and will take the role in May.
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PremiumDeutsche Telekom people moves: cloud changes at T-Systems
T-Systems’ Cloud Services department makes changes across accounts, with movements in Automotive and Public Transport verticals. Krämer replaces Fleutiaux in senior T-Sys spot. Google Cloud partnership gets new frontman in Queck. TMUS integrates rideshare acquisition Octopus Interactive. Wide-reaching leadership team rework at TMUS heightens focus on enterprise and targets ...
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Suppliers & SCMOutsourcer ISS confident on DT mega-deal recovery
Deutsche Telekom’s German facilities partner says it has worked through majority of deal restructuring programme instigated in 2020. Business continues to target breakeven by end of FY22.
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OperationsNewgate St: BT has left the building
Facilities management partner completes “decommissioning” of the Group’s former HQ, ending long historical association with St. Pauls location.
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Suppliers & SCMJob cuts coming as ISS works to solve DT deal losses
Manager of Group’s German facilities working through “long list” of restructuring measures, with aim to reach breakeven on flagship deal. Stage one complete as key IT milestone hit. Staff and subcontractor cutbacks coming as ISS seeks to squeeze out more costs.
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OperationsISS on track to resolve DT deal setbacks
DT’s FM partner incurred one-off costs in 2020. CEO confident that DT contract will be “moving towards breakeven” in 2022. ISS shedding subsidiaries as part of new OneISS strategy. Former DT procurement chief joins ISS as head of German division.
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Suppliers & SCMISS expects write-off over Deutsche Telekom deal setbacks
Deutsche Telekom’s FM partner expects to record cost write-off as COVID-19 continues to throw spanner in works of its service ramp-up for Group. New CEO remains confident about future profitability of contract. ISS to present ‘strategy refresh’ in December.
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Suppliers & SCMISS hit in pocket by deal execution setbacks
DT’s FM partner reassures over future profitability of Group contract, despite series of setbacks relating to COVID-19 and IT security.
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PremiumISS flags ongoing Deutsche Telekom initiative
Danish outsourcer ISS disclosed it was still initiating elements of its facilities management (FM) brief for Deutsche Telekom (DT).
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Suppliers & SCMISS commences facilities management services for Deutsche Telekom
ISS confirms initiation of FM services for DT, which began at the start of June.
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PremiumISS expands DT facilities ties into go-to-market
Sign of times in telecoms, as supply deal expands into commercial realm.