Innovation and R&D
All the latest news, insight and analysis regarding the latest innovations and research and development initiatives by BT, Deutsche Telekom, Telefónica and Vodafone.
Deutsche Telekom’s Abrahamson keeps firm hand on AI ‘fire hose’
Jonathan Abrahamson says the speed of AI-related developments can feel overwhelming, but DT keeps its focus on selecting and solving the key problems.
BT further sharpens networks focus with innovation strategy shift
MWC 2025: BT Business director Hena Jalil outlines shift in innovation approach to align with broader shift to focus on connectivity rather than non-core verticals. Group continues to build AI expertise in search of new network features and products.
Spanish MNOs, and Vodafone, trailer first use case from Open Gateway API lab
ViRe mobile application developed by LAUDE integrates Open Gateway APIs with a focus on personal safety.
NVIDIA: AI delivering ROI for telcos, advancing into production
TelcoTitans talked with NVIDIA’s Chris Penrose about the vendor’s latest research taking telcos’ pulse on AI, finding hearts racing over cost savings, revenue potential, and plans for GenAI services. But finding data specialists remains biggest hurdle in adoption…
Vodafone lays groundwork for satellite NOC
Group adds to Andalucían roots with launch of direct-to-device R&D hub, with plans to evolve site into pan-European satellite network operations centre.
BT to create unified innovation function as Division X, Etc. combine
Group seeks to “sharpen” connectivity focus and meet evolving customer needs with new innovation team, under the watch of Tom Meakin’s Strategy & Change team. Longstanding Etc. chief Tom Guy leaves the Group, while Business’s Division X joins forces with the ‘startup from within’…
BT seeking SMB gains with EY insight, Pega platforms
Under the hood: how BT worked with EY and Pega to achieve a 360-degree customer view, implementing AI-powered propensity models, data-driven decisioning and hyper-personalisation to step up SMB engagement.
BT ‘needs more’ quantum tech suppliers and partners
Research & Networks Strategy lead Gabriela Styf Sjöman emphasises need for growth in the quantum supply chain and ecosystem as technology matures.
Vodafone sees meaningful impact as AI hits CX and beyond
Operator’s AI director highlights significant improvements in CX for its chatbot users as multi-vendor AI raises standards and delivers consistency, also driving 20% lift in procurement efficiency. Ensuring usable and accessible data can be the biggest cost…
BT shuts healthtech incubator as digital unit Etc. changes shape
‘Startup from within’ Etc. refocuses on a handful of more promising verticals, leaving healthtech out of future plans and prompting a change of tack for EV R&D. Comes amid wider innovation and incubation change at BT Group…
NCR Atleos: Operators need global partners matched to B2B digital ambition
Emerging as a stealth powerhouse within the telecom industry ecosystem, NCR Atleos discreetly offers unmatched global hub and field support underpinning operators’ rapid deployment, management and commercialisation of headline‑grabbing technologies, including AI infrastructure and security.