Innovation and R&D
All the latest news, insight and analysis regarding the latest innovations and research and development initiatives by BT, Deutsche Telekom, Telefónica and Vodafone.
BT seeking SMB gains with EY insight, Pega platforms
Under the hood: how BT worked with EY and Pega to achieve a 360-degree customer view, implementing AI-powered propensity models, data-driven decisioning and hyper-personalisation to step up SMB engagement.
BT ‘needs more’ quantum tech suppliers and partners
Research & Networks Strategy lead Gabriela Styf Sjöman emphasises need for growth in the quantum supply chain and ecosystem as technology matures.
Vodafone sees meaningful impact as AI hits CX and beyond
Operator’s AI director highlights significant improvements in CX for its chatbot users as multi-vendor AI raises standards and delivers consistency, also driving 20% lift in procurement efficiency. Ensuring usable and accessible data can be the biggest cost…
BT shuts healthtech incubator as digital unit Etc. changes shape
‘Startup from within’ Etc. refocuses on a handful of more promising verticals, leaving healthtech out of future plans and prompting a change of tack for EV R&D. Comes amid wider innovation and incubation change at BT Group…
NCR Atleos: Operators need global partners matched to B2B digital ambition
Emerging as a stealth powerhouse within the telecom industry ecosystem, NCR Atleos discreetly offers unmatched global hub and field support underpinning operators’ rapid deployment, management and commercialisation of headline‑grabbing technologies, including AI infrastructure and security.
BT targeting healthcare with collaborative approach
BT registering new hy healthtech trademark, as Etc. incubator develops niche with partners.
Vodafone puts network APIs to work to fight fraud
Vodafone reveals how it is opening network functionality via APIs to defend consumers and businesses from scams, with new markets lined up…
Spanish MNOs, and Vodafone, tie on Europe’s ‘first’ Open Gateway API lab
MásOrange and Telefónica tout benefits of an “innovation environment” in driving API adoption.
Telefónicawatch Weekly: Group seeks R&D boost, CEO comfy in GSMA chair, fresh startup investment
Telefónica goes to market with new AI, blockchain, cybersecurity, and quantum computing services. Meanwhile, German telcos lend each other a hand to get Gigabit 5G services on the rails.
Telefónica hits R&D accelerator with TU expansion
All next-gen bases covered: Chema Alonso presents bounty of fresh AI, blockchain, crypto and quantum services housed under TU digital innovation brand.
T-Systems eyes software tie-ups with new Digital Ventures arm
T-Systems brings in Porsche exec to drive digital product development tie-ups with enterprise partners.