H1 FY21–22: Jansen trusts BT Global plan, despite setbacks
Neal Doran2021-11-29T12:00:00
CEO focuses on the strategy, rather than current performance, to paint a picture of a viable future for the MNC-focused digital solutions unit. NPS remains a bright spot for Global, highlighting material gains from the BT transformation plan. Declining margins suggest work still to be done on recovery.
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