GenAI at BT: data hygiene critical to moving from ideas to implementation
Chief Data & AI Officer Deepika Adusumilli highlights data quality and cultural change as the two primary challenges to AI adoption at scale, with AWS’s Q and the ongoing Google Cloud migration supporting the effort.
This article includes:
- Organisations: Amazon Web Services (AWS); BT Digital; BT Group; British Gas; Candy Crush; GE; Google Cloud; HSBC; King; Nokia; Openreach; Telefónica; TM Forum.
- Geographic: Europe.
- People: Deepika Adusumilli; Joanne Taaffe; Tony Poulos.
- Themes: AI; Cloud migration; CodeWhisperer; Cultural change; Customer service; Data accessibility; Data fabric; Data mapping; Data mesh; Digital transformation; Generative AI (GenAI); Machine learning; Prompt engineering.
- Events: DTW24 – Ignite.
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