BT Q3 In-depth: talk is good, but seeing will be believing

Joe Purnell2025-02-04T07:48:00

Source: Kelli McClintock / Unsplash

Q3 FY24–25: CEO Allison Kirkby remains optimistic about FY despite shaky Q3, but goalpost-moving last quarter left expectations low. The headlines are much the same: Consumer’s woe; Business’s rebirth; Openreach’s fibre charge. While the latter is still BT’s source of good news, there are awkward questions over each of the Group’s CFUs…

This article includes:

Organisations: BT Group; BT Business; BT Consumer; EE; New EE; Openreach.
Geographic: Europe; United Kingdom.
People: Allison Kirkby; Bas Burger; Claire Gillies; Jon James; Marc Allera.
Themes: EBITDA; Revenue; Broadband ARPU; Convergence; Cost transformation; Customer base contraction; Fibre build; FTTP (Full-Fibre to the Premises/FTTH) customer acquisition; Line losses; Price hikes; Small- and Medium-size Business (SMB/SME) channel; Trading update; Wholesale market.
Events: BT Q3 trading update.

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