BT Q3 Highlights: is the tanker beginning to turn?
Q3 FY24–25: 12-months in and CEO Allison Kirkby continues to impose herself on the Group with yet more executive changes, but the needle on KPIs has scarcely twitched. Management remains optimistic about prospects at Consumer and Openreach, but latest Business reboot smacks of overseas defeat, as Q3 trading update builds on now-familiar ‘wait and see’ mantra…
This article includes:
- Organisations: Bharti Airtel; BT Group; BT Business; BT Consumer; BT Etc.; BT Global; McKinsey; Openreach.
- Geographic: United Kingdom.
- People: Allison Kirkby; Claire Gillies; Deepika Adusumilli; Harmeen Mehta; Jon James; Kevin Lee; Marc Allera; Patrick Drahi; Philip Jansen; Sunil Bharti Mittal; Tom Meakin.
- Themes: Cost transformation; Customer satisfaction; Earnings calls; Fibre; Modernisation; Network expansion; Shareholder structure; Strategy; Transformation.
- Events: BT Q3 trading update.
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