All articles by BTwatch – Page 10
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PremiumElsewhere in BT Group: BT Sourced’s new home
Better Workplace marches on; BT Sourced finds a home.
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PremiumElsewhere in BT Technology: BT taps iTrinegy
BT taps iTrinegy expertise for vRAN R&D; McRae sees optical future.
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PremiumElsewhere in BT Consumer: BT Sport picks up rights
Consumer unit enhancing support for, and engagement with, vulnerable customers; BT Sport picks up topflight rights.
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PremiumElsewhere in BT Enterprise: BT tests IoT platform
BT puts IoT platform through its paces; MVNOs show opportunism on EE’s 5G network; Airwave operator under heat from UK regulator.
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PremiumElsewhere in BT Global: expanded Box partnership
Global opens fresh Box partnership; delivers Google managed security services.
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Digital ReportsBTwatch Report #326 – July 2021
Key stories include: Mehta urges radical culture shift | Private 5G changing the game | Shuter shakeup for Enterprise growth | Radianz targets capital markets step-change | Fibre altnets pose challenge to Openreach
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PremiumElsewhere in BT Technology: Qlik’s cost-saving BT deal
Qlik trumpets cost-saving success in BT deal; “better trust models” needed to combat cyber risk; and G7 conference leads to UK–US R&D agreement.
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PremiumElsewhere in BT Enterprise: new multichannel campaign for SMEs
All business at Enterprise with the launch of a new multichannel campaign; Street Hubs get an upgrade; and local authorities the target for future partnerships.
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Strategy & ChangeElsewhere in Openreach: fibre rollout crosses Forth Road Bridge
Altice impact on Openreach future yet to be seen; full-fibre rollout crosses the Forth Road Bridge.
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PremiumElsewhere in BT Consumer: BAI goes underground
BAI takes fibre competition underground and BT unveils a new set-top box.
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PremiumElsewhere in BT Global: Arqit relationship bolstered
Arqit’s BT relationship bolstered with FQS sign-up; BT Global takes US government contract.
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PremiumElsewhere in BT Group: Procurement adopts spend management system
Procurement adopts tail spend management system; new stakeholder engages workers union; BT’s future HQ under new ownership.
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Digital ReportsBTwatch Report #325 – June 2021
Key stories include: Jansen’s five-year transformation touted | Altice picks up £2.2bn BT stake | Vacancies on the Group board | Enterprise moves into SoHo | Openreach tech turnaround nears completion
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Strategy & ChangeElsewhere in Openreach: Ciena flags optical kit win
Ciena gains an optical kit win; progress update on USO; copper stop-sell orders issued in further 77 exchanges.
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PremiumElsewhere in BT Consumer: Ofcom report sheet comes in
Ofcom highlights areas-for-improvement (and differentiation) in customer service; BT Sport continues search for innovative partners.
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PremiumElsewhere in BT Global: Egypt license renewed
Egyptian licences get a refresh; Global turns to IR to help tie together virtual rooms.
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PremiumElsewhere in BT Enterprise: Hosted Communications suite bulked up
Webex added to Hosted Communications; seven new MNVO’s running on EE’s network.
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PremiumAmdocs’ BriteBill swings into BT action
Customer billing system up and running after four year implementation period. BriteBill platform designed to provide easier-to-understand bills, reduce call-centre engagement, and offer scope for “personalised” service recommendations.
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PremiumElsewhere in BT Group: VM-O2 challenge emerges
Virgin Media O2 challenge gets real; Dundee offices set to take 1,000 staff; government-backed broadband schemes under the spotlight.
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Digital ReportsBTwatch Report #324 – May 2021
Key stories include: BT Sport warms up for sale | Sourced flaunts digital smarts | Quantum apocalypse nears | Vena targets production ‘evolution’ | Fortinet secures SD-WAN.