AI (Machine Learning) & Automation – Page 11
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Enterprise (B2B)Vodafone Turkey removes physical layer, embraces AI
Vodafone Business moves physical sales channels to digital medium in effort to improve CX in Turkey.
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Strategy & ChangeTelstra’s InfraCo sale off the table (for now)
CEO Vicki Brady sees growth opportunities for the standalone unit, fuelled by a “shift to the cloud and rapid AI adoption”.
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Suppliers & SCM‘Data is everything’: Quantexa supports Vodafone CX revamp
Vodafone’s Chief Data Officer Miryem Salah says Quantexa partnership is underpinning customer experience transformation project in the UK.
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Partnerships & AlliancesDeutsche Telekom sees SKT, Anthropic do heavy lifting on multi-lingual LLMs
Collaboration between South Korean operator and US-based AI startup to develop multilingual large language models for the benefit of the Global Telco AI Alliance, of which DT is a member.
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OperationsAmerican Tower eyes solar power play beyond Africa and India
American Tower’s investments in solar energy generation have reduced the use of diesel fuel for off-grid sites and lowered carbon emissions.
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Suppliers & SCMT-Mobile turns to Amdocs for FWA customer support
T-Mobile signs up for Amdocs’ Home Operating System to support 5G Home Internet.
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OperationsCityFibre gets proactive on eliminating fault frustration
While ultrafast fibre connectivity is increasingly essential for business and consumers, service standards haven’t remotely kept pace.
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Partnerships & AlliancesMore growth for Telefónica–Prosegur JV, despite cooldown
Movistar Prosegur Alarmas reports reduced rate of user acquisition, reflecting fresh focus on driving up service profitability and customer value.
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Partnerships & AlliancesDT touts Klopp tactics to bring small clubs to Sporttotal 5G venture
Focus remains on football for now, but other sports will be targeted in future.
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Partnerships & AlliancesDeutsche Telekom spreads AI wings with ‘global’ alliance
Group signs MoU with e&, Singtel, and SK Telekom to form Global Telco AI Alliance.
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Partnerships & AlliancesT-Systems extends foray into quantum realm
Deutsche Telekom’s enterprise arm signs MoU with IQM Quantum Computers to offer access to cloud quantum computing services and training, with a Europe-based focus. Deal builds upon similar tie-up with IBM earlier this year, expanding its quantum services to a “multi-cloud quantum landscape”.
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PeopleVodafone selects former SAP finance chief as CFO
Hiring coup coincides with upbeat results and fuels curiosity over story Della Valle and van Boxmeer spun to lure high flyer.
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Partnerships & AlliancesBT adds Gorilla video AI to smart ports tech roster
Gorilla Technology enters into strategic relationship with BT to deliver container identification and damage detection solution.
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Products & ServicesVirgin Media O2 data shows commuters feeling the heat
Virgin Media O2 Business releases latest Movers Index, showing consumers cutting back on expenses and hybrid working growing in popularity, amid inflation and climate fears.
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PremiumDeutsche Telekom Peoplewatch: new CEO in at Detecon
July 2023 update: Detecon consultancy unit appoints Jürgen Schäfer to the helm, replacing Ralf Pichler.
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PremiumTelefónica Tech bolsters security offers with F5 and IBM
Partnerships expand cybersecurity capabilities in Spain and UK.
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OperationsTelefónica Tech merges biz units in major reorg
Cybersecurity & Cloud division is now combined with IoT & Big Data unit to create unified portfolio for Group’s B2B customers. Top management stays on board with different areas of responsibility.
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Partnerships & AlliancesOrange Business improves vantage point with refreshed Martello deal
Enterprise services unit includes Martello Vantage DX in managed service offering. Orange Business building vendor ecosystem to provide added value to Microsoft products such as Teams.
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PremiumInvestment and Venturing Roundup: DTCP invests in Group tech partner Cohere
DTCP invests in Group tech partner Cohere.